Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.
Tag: rant
Is Your Customer Service Team Creative?
I had an interesting experience the other day with a customer service team at a certain “Web events and online meetings” company. I was attempting to make it so that we could use VoIP and our regular call in conference call line simultaneously for our weekly webinars. After trying to hack the email that has… Read More »