Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.
Tag: survey design
Why Survey Design Matters for Feedback Surveys
Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.
‘Tis the Season, Part 2: Survey Mistakes, Revisited
Ed Halteman takes another look at an end-of-year survey he received…and revises his list of top survey mistakes.
Survey Choices – How Much is Too Much?
Survey respondents say that they want choices – but research shows that they’re less happy with more options. How should you create your surveys to take advantage of this fact?
Online Survey Best Practices: Why Welcome Pages Are Important
Do most of your online surveys have a welcome page? The next time you create a survey, here are a few good reasons you should include one.
Survey Fatigue Can Cause Bad Data, Too
Survey fatigue in your respondents often leads to an increased abandonment rate…but if you’re not careful, it can affect your data collection, too.