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	<title>SurveyGizmo - Online Survey Software : An Online Survey Tool for Creating Surveys, Polls, Forms and Quizes &#187; survey reminders</title>
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	<link>http://www.surveygizmo.com</link>
	<description>Online Survey Tool for Surveys, Polls, Quizes and Forms</description>
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		<title>Online Survey Tips: Open-Ended Text Questions, Survey Reminders, and Satisfaction&#160;Surveys</title>
		<link>http://www.surveygizmo.com/survey-blog/online-survey-tips-open-ended-text-questions-survey-reminders-and-satisfaction-surveys/</link>
		<comments>http://www.surveygizmo.com/survey-blog/online-survey-tips-open-ended-text-questions-survey-reminders-and-satisfaction-surveys/#comments</comments>
		<pubDate>Mon, 13 Dec 2010 15:37:11 +0000</pubDate>
		<dc:creator>Donna</dc:creator>
				<category><![CDATA[Tips]]></category>
		<category><![CDATA[customer satisfaction surveys]]></category>
		<category><![CDATA[open-ended questions]]></category>
		<category><![CDATA[satisfaction surveys]]></category>
		<category><![CDATA[survey reminders]]></category>
		<category><![CDATA[textbox questions]]></category>

		<guid isPermaLink="false">http://www.surveygizmo.com/?p=26477</guid>
		<description><![CDATA[We here at SurveyGizmo want your survey experience to be the most productive that it can be so in addition to providing you with a remarkable online survey tool along with how-to articles and video tutorials, we are posting daily survey tips on twitter and collecting them for a blog post each week.  So without... <a href="http://www.surveygizmo.com/survey-blog/online-survey-tips-open-ended-text-questions-survey-reminders-and-satisfaction-surveys/">Read More &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>We here at SurveyGizmo want your survey experience to be the most productive that it can be so in addition to providing you with a remarkable <a href="http://www.surveygizmo.com/plans-pricing/ ">online survey tool </a>along with <a href="http://www.surveygizmo.com/survey-support/tutorials/ ">how-to articles</a> and <a href="http://www.surveygizmo.com/survey-support/tutorials/ ">video tutorials</a>, we are posting daily survey tips on twitter and collecting them for a blog post each week. </p>
<p>So without any further ado, here are the most recent tips: </p>
<p><strong>1.</strong> <strong>The <a href="http://www.surveygizmo.com/survey-features/textbox-question-type/ ">Textbox (short answer) Question Type</a> lets respondents input a short answer into a blank textbox</strong><strong> </strong><span id="more-26477"></span> </p>
<p><strong>2. When sending survey reminders, changing the time of day and the day of the week may help increase your response rate</strong><strong> </strong></p>
<p><strong>3. The <a href="http://www.surveygizmo.com/survey-features/essay-question-type/ ">Essay (long text) Question Type </a>lets respondent to write whatever they want in an extended textbox </strong><strong> </strong></p>
<p><strong>4. “Would you recommend us to others?” is an essential question for any customer, product, or service satisfaction survey</strong><strong> </strong></p>
<p><strong>5. The <a href="http://www.surveygizmo.com/survey-features/table-textbox-question-type/ ">Table of Textboxes Question Type </a>lets respondents enter short answers to multiple q’s in a table format </strong> </p>
<p>If you can’t wait for the weekly update be sure to follow <a href="http://twitter.com/surveygizmo ">SurveyGizmo on twitter</a> to get the new tip each day. You can find the compiled lists of the Survey Tip of the Day and additional <a href="http://www.surveygizmo.com/survey-blog/category/survey-tips">online survey tips</a> and suggestions here at the SurveyGizmo blog as well as links to helpful <a href="http://www.surveygizmo.com/survey-support/tutorials">SurveyGizmo tutorials</a>. If you have any survey tips you would like to share leave us a comment or <a href="mailto:marketing@sgizmo.com ">send us an email</a>, SurveyGizmo is all about feedback.</p>
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		<title>Ask Tech Support: Email Invitation&#160;Reminders</title>
		<link>http://www.surveygizmo.com/survey-blog/email-invitation-reminders/</link>
		<comments>http://www.surveygizmo.com/survey-blog/email-invitation-reminders/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 14:00:38 +0000</pubDate>
		<dc:creator>Mario Lurig</dc:creator>
				<category><![CDATA[How-to articles]]></category>
		<category><![CDATA[SurveyGizmo News]]></category>
		<category><![CDATA[email invitations]]></category>
		<category><![CDATA[email reminders]]></category>
		<category><![CDATA[survey reminders]]></category>

		<guid isPermaLink="false">http://www.surveygizmo.com/?p=840</guid>
		<description><![CDATA[For Pro and Enterprise level accounts, the email invitation system has the ability to send out Reminder and Thank You emails to the contacts on the email invitation list. Within these, you have a few default options that help determine which respondents on your contact list will receive these emails. First and foremost, let&#8217;s discuss... <a href="http://www.surveygizmo.com/survey-blog/email-invitation-reminders/">Read More &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>For Pro and Enterprise level accounts, the email invitation system has the ability to send out Reminder and Thank You emails to the contacts on the email invitation list. Within these, you have a few default options that help determine which respondents on your contact list will receive these emails. First and foremost, let&#8217;s discuss the different email statuses for the contact list.</p>
<p><a href="/wp-content/uploads/2008/11/email-statuses.png"><img class="alignnone size-full wp-image-842" title="Email Status" src="/wp-content/uploads/2008/11/email-statuses.png" alt="" width="306" height="111" /></a></p>
<ul>
<li><strong>Complete</strong> &#8211; They have gone through the entire survey and the response is marked as completed</li>
<li><strong>Partial</strong> &#8211; They have clicked the link, submitted at least one page of answers, but have not fully completed the survey</li>
<li><strong>Clicked</strong> &#8211; The have clicked the link, but have not submitted any answers</li>
<li><strong>Unsubscribed</strong> &#8211; They clicked the unsubscribe link in the email and cannot be contacted further</li>
<li><strong>Bounced</strong> &#8211; The email could not be delivered</li>
<li><strong>Blank</strong> &#8211; They have not clicked on the link in the email, but it was delivered</li>
<li><strong>Unsent</strong> &#8211; They have not been sent any invitation</li>
</ul>
<p>The above statuses are key to understanding the different options for your Reminder and Thank You emails.</p>
<h2>Reminder Emails</h2>
<p><a href="/wp-content/uploads/2008/11/email-invite-reminder-send-to.png"><img class="alignnone size-full wp-image-843" title="email-invite-reminder-send-to" src="/wp-content/uploads/2008/11/email-invite-reminder-send-to.png" alt="" width="500" height="204" /></a></p>
<ul>
<li>Send to people who have NOT completed the survey yet
<ul>
<li>This will be sent to contacts with the status of: <strong>Partial</strong>, <strong>Clicked</strong>, and <strong>Blank</strong></li>
</ul>
</li>
<li>Send to people who have NOT RESPONDED
<ul>
<li>This will be sent to contacts with the status of: <strong>Blank</strong></li>
</ul>
</li>
<li>Send to people who have STARTED, BUT NOT COMPLETED a survey
<ul>
<li>This will be sent to contacts with the status of: <strong>Partial</strong></li>
</ul>
</li>
</ul>
<h2>Thank You Emails</h2>
<p><a href="/wp-content/uploads/2008/11/email-invite-thank-you-send-to.png"><img class="alignnone size-full wp-image-844" title="email-invite-thank-you-send-to" src="/wp-content/uploads/2008/11/email-invite-thank-you-send-to.png" alt="" width="499" height="184" /></a></p>
<ul>
<li>Send to everyone who COMPLETED the survey
<ul>
<li>This will be sent to contacts with the status of: <strong>Complete</strong></li>
</ul>
</li>
<li>Send to everyone who was invited
<ul>
<li>This will be sent to contacts with the status of: <strong>Complete</strong>, <strong>Partial</strong>, <strong>Clicked</strong>, and <strong>Blank</strong></li>
</ul>
</li>
</ul>
<p>If you have any further questions, please use our community <a href="/forum">forums</a>.</p>
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