Behind the scenes, our new user management system works very similarly to the old system – but on the front-end, we’ve added new features and completely revamped the user interface to give you much more control and make it easier to manage teams of users than ever before. Here’s a run-down of some of the changes:

Users, Teams & Roles

Under our new system, you have access to the same number of users and teams as you had previously. However, you’ll notice a few big changes when managing users:

Roles

The biggest change you’ll notice is a new feature: Roles. Roles are a specified set of user permissions that allow you to quickly give the correct level of access to a user. Want to allow someone to run survey reports, but not to create and launch surveys? Set their role to “Reporter” and you’re done. Want to limit someone’s role to testing surveys? It’s already built-in.

In addition to managing the default roles, you can also create as many custom roles as you need to meet your needs, and apply them to people across your organization.

We think roles will make it much easier to manage user access throughout your organization.

Learn more about managing Teams & Roles »

Team Managers

In addition to the global Account Adminstrator, we’ve also created a Team Manager position.

The Team Manager can access all surveys their team is working on, as well as manage user permissions for their team. This should make the Account Admin’s job a little easier, as they won’t be the only person who can give users additional access when needed.

Learn more about Survey Team Managers »

Users can be on Multiple Teams

Users can now be placed on more than one team! This means that someone with a cross-team role in the “real world” can easily access surveys for all the teams they work with.

Learn more about our new User Permissions features »

Other Team Management Changes

We’ve also made some tweaks to the interface to make it easier to manage your users:

• Avatar Support – Users can now select avatars to represent them in the app. If your users wish to have custom avatars, they can associate a Gravatar account with their SurveyGizmo profile.
• Screen Names – You can assign screen names to users to help you keep better track of them.
• Team Names – Go ahead. Name your team anything you want. We’re cool with that.
• Team Colors – Administrators can assign teams different colors, which will apply globally to help you more easily know what team a user or survey belongs to on first glance.

Learn more about the User Management interface changes »

So when will this happen?

To see these new changes, all you have to do is login to your SurveyGizmo account. The new user management features will exist in all multi-user accounts beginning the morning of February 2nd, 2012.

The new user management system includes changes often requested by our users, so we’re excited to hear what you think! We think it’ll make it considerably easier to manage users in both small and large-scale organizations.

Want more information?

We’ve created an in-depth set of User Management System Tutorials to help you get going. Check them out for a detailed explanation of all the new features!