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Features & Pricing

Yeah, we’ve got a ton of features.
Take a deep breath... you don't have to use ’em all the first day.

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General Overview

Free
Personal
Pro
Enterprise
Dedicated
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UNLIMITED Surveys & Polls yes yes yes yes yes
UNLIMITED Questions yes yes yes yes yes
Add UNLIMITED Quizzes & Web Forms   yes yes yes yes
Responses per Month Only completed responses count toward limit, more info 250 1,000 5,000 50,000 1,000,000
Email Invitations Messages per Month - 1,000 5,000 10,000 100,000
Account Users 1 1 5 20 40
No Contracts to Sign yes yes yes yes yes
Never Delete Data yes yes yes yes yes
Online Support yes yes yes yes yes
Question Types 20 21 25 25 25
Custom Templates yes yes yes yes yes
Real-Time Reporting yes yes yes yes yes
Data Exporting yes yes yes yes yes
Supports All Languages yes yes yes yes yes
Multi-page Surveys yes yes yes yes yes
Question Library Six standard libraries and build your own custom library too   yes yes yes yes
Open API Access yes yes yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Question Types

Free
Personal
Pro
Enterprise
Dedicated
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Textbox Short answer yes yes yes yes yes
Essay Long text yes yes yes yes yes
Multiple Text Fields yes yes yes yes yes
Table of Text Fields yes yes yes yes yes
Radio Buttons yes yes yes yes yes
Checkboxes yes yes yes yes yes
Drop-down Menu yes yes yes yes yes
Rating/Likert Scale yes yes yes yes yes
Table/Matrix of Radio Buttons yes yes yes yes yes
Table/Matrix of Checkboxes yes yes yes yes yes
Table/Matrix of Drop-down Menus yes yes yes yes yes
Multiple Drop-down Menus yes yes yes yes yes
Ranking (Arrow) yes yes yes yes yes
Ranking (Table, Top-x) yes yes yes yes yes
Continuous Sum yes yes yes yes yes
Star Rankings yes yes yes yes yes
Instructions/Text yes yes yes yes yes
Poll Charts yes yes yes yes yes
Images and Videos yes yes yes yes yes
Contact Information yes yes yes yes yes
Image Choice   yes yes yes yes
Custom Group     yes yes yes
Custom Matrix     yes yes yes
File Upload     yes yes yes
Captcha Type words from an image     yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Action Types

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Pro
Enterprise
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Send Email   yes yes yes yes
Redirect Browser yes yes yes yes yes
Survey Login (Password Protection)     yes yes yes
Branch Survey (A/B Split Testing)     yes yes yes
Advanced Page Jumping     yes yes yes
Scripting Control Create custom scripting     yes yes yes
Hidden Value yes yes yes yes yes
Get Web Content     yes yes yes
Dynamically load data from third-party services into a survey     yes yes yes
Send Mobile Text Message     yes yes yes
Quiz Score with Pass/Fail   yes yes yes yes
Quiz Score with Tally Assign points per answer, keeps a running total like magazine quizzes     yes yes yes
Link Surveys Answers from one survey will flow into the next     yes yes yes
Pre-Populate Upload an Excel or .csv to pre-populate your survey     yes yes yes
HTTP Form Post       yes yes
Profiler Control Record properties of one profile and match to another profile       yes yes
ExactTarget Lookup and Trigger       yes yes
SalesForce.com Integration       yes yes
iModerate Integration       yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Question Features

Free
Personal
Pro
Enterprise
Dedicated
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Basic Text Editor Format text size, bold, underline, italicized, link, add images, etc. yes yes yes yes yes
Make Questions Required yes yes yes yes yes
Create Max Word Size yes yes yes yes yes
Change Length, Height, and Width of Textbox or Table yes yes yes yes yes
Add/Edit Options in Bulk Add answers from a Word or Excel document yes yes yes yes yes
Titles and Reporting Values Create short reporting values for internal reference. Allows for the ability to change titles on the fly yes yes yes yes yes
"Other" Textbox Add an open textbox so users can add to their own choice yes yes yes yes yes

Advanced Formatting

Free Personal Pro Enterprise Dedicated
Orientation of Labels and Options Change to vertical, horizontal, or Likert Scale yes yes yes yes yes
Allow Multiple Select Allow multiple selections for multiple choice drop-down questions yes yes yes yes yes
Randomize Options Randomize the answers to your question yes yes yes yes yes
Randomize Columns For a table of menus yes yes yes yes yes
Number of Rows Displayed Show a certain number of rows yes yes yes yes yes
Min and Max Checkboxes Set how many checkboxes someone can check yes yes yes yes yes
Format Data Type Format Date (MM/DD/YYYY) and email validation yes yes yes yes yes
Insert a Default Value Automatically put in a value that you already have collected into the answer field yes yes yes yes yes
Max Total For Continuous Sum questions, make sure the sum adds up to this total yes yes yes yes yes
Hide Max Value For Continuous Sum questions yes yes yes yes yes
Alert Message (when over max) For Continuous Sum questions yes yes yes yes yes
Auto-format as Currency, Percentage, or a Whole Number yes yes yes yes yes
Min and Max options for Numerical Answers yes yes yes yes yes
Flip Labels Put labels on the right side of the text yes yes yes yes yes
Show or Hide a Question Hide a question until triggered by an answer to a previous question   yes yes yes yes
Question Numbering Take out question numbering for one question or the entire survey yes yes yes yes yes yes
Auto-complete Suggests completed answers as the person types yes yes yes yes yes
"Other" Textbox Size Change length and height of textbox yes yes yes yes yes
Format "Other" Text Field as Currency yes yes yes yes yes
Template Hook Name Create a custom CSS class name yes yes yes yes yes
Select Number of Stars For star rating table yes yes yes yes yes

Image Selection Options

Free Personal Pro Enterprise Dedicated
Embed External Images and Media yes yes yes yes yes
Multiple or Single Selection Select multiple images or only one   yes yes yes yes
Force Images to Size Create width and height for image size   yes yes yes yes
Image Stacking Choose how many images you want to put in a row   yes yes yes yes
File Storage Space None 10 meg 30 meg 500 meg 1000 meg
Display Image Captions   yes yes yes yes

Hidden / Tracking Options

Free Personal Pro Enterprise Dedicated
Create Your Own Hidden Value     yes yes yes
Track Time Spent on Survey     yes yes yes

File Uploading Options

Free Personal Pro Enterprise Dedicated
Allow File Types List the file types you will allow to upload     yes yes yes
Max Upload Size Choose what the maximum size you’ll allow survey takers to upload     yes yes yes

Validation

Free Personal Pro Enterprise Dedicated
RegEx Validation Examples   yes yes yes yes
Write Your Own Validation   yes yes yes yes

Advanced Logic and Piping

Free Personal Pro Enterprise Dedicated
Hide a Question by Default     yes yes yes
Hide a Question When Hide a question based on the answer to a previous question     yes yes yes
Require a Question When Require a question based on the answer to a previous question     yes yes yes
Question Piping Repeat a question based on previously selected options     yes yes yes
Option Piping Append the answers from a question on a previous page to the answers of the current question     yes yes yes
URL Variable Option Piping Add a new option into a question from each value in a URL Variable     yes yes yes
Page Piping Repeat an entire page of questions for each previously selected option     yes yes yes

Reorder Questions

Free Personal Pro Enterprise Dedicated
Reorder Questions and Pages Move questions from one page to another or within a page yes yes yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Advanced Survey Options

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Personal
Pro
Enterprise
Dedicated
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Personalize Your Surveys yes yes yes yes yes
Foldering   yes yes yes yes
Geo-Targeting/Tracking Include geographic data into reports and exports     yes yes yes
Forward Only Survey Do not allow the respondent to use their back button when taking the survey     yes yes yes
Anonymous Responses Disables IP address tracking     yes yes yes

Duplicate Respondent (Vote) Protection

Free Personal Pro Enterprise Dedicated
Email Invite Respondents Only Respondents must come from a SurveyGizmo Email Invite   yes yes yes yes
Cookie Based Prevent duplicate responses with a browser cookie     yes yes yes
IP Based Allow one response per IP address     yes yes yes
URL Variable Based Allow one response per unique URL Variable     yes yes yes

Save and Continue

Free Personal Pro Enterprise Dedicated
Save and Continue Button Allow respondents to save their progress and return to survey later     yes yes yes
Editable Save and Continue Text and Prompt     yes yes yes
Editable Return to Survey Text     yes yes yes
Editable Save and Continue Confirmation     yes yes yes
Email Reminder to Finish Survey       yes yes

Access Control and Quotas

Free Personal Pro Enterprise Dedicated
Prevent Search Engines from Indexing Survey Adds a no-index metatag yes yes yes yes yes
Auto-close Date     yes yes yes
General Response Quota Automatically close after a specified number of responses     yes yes yes

Page Randomization

Free Personal Pro Enterprise Dedicated
Randomize the Page Order of Your Survey     yes yes yes

URL Variable Pattern

Free Personal Pro Enterprise Dedicated
Decode compressed URL variables into values Example: ?code=M2A -> Male, 20-39, American     yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Survey Look and Feel

Free
Personal
Pro
Enterprise
Dedicated
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Fully Customizable XHTML/CSS Templates yes yes yes yes yes
Editable Next, Submit, and Close Button Text yes yes yes yes yes
Editable General Error Message yes yes yes yes yes
Use Your Own Logo Great for survey branding yes yes yes yes yes
Customizable Font Family and Size yes yes yes yes yes
Customizable Template Colors yes yes yes yes yes
Editable Survey Width yes yes yes yes yes
Change Logo Alt Text and Footer Text yes yes yes yes yes
Customizable Language (for accessibility) yes yes yes yes yes
Remove Question Numbering yes yes yes yes yes
Add a "Close" Button to Thank You Page yes yes yes yes yes
Back Button Optional yes yes yes yes yes
Progress Bar Optional yes yes yes yes yes
Change Theme’s HTML and CSS yes yes yes yes yes
Optional "Powered by SurveyGizmo" Logo       yes yes
Third Party Advertisements in Surveys Never! Never! Never! Never! Never!
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Publishing Options

Free
Personal
Pro
Enterprise
Dedicated
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Alternate Link Styles

Free Personal Pro Enterprise Dedicated
Default Link Add a unique survey identifier to each link yes yes yes yes yes
Short Link Perfect for emailing   yes yes yes yes
Branded Subdomain Make your surveys look like they are hosted on your website with a subdomain of your choice     yes yes yes
Secure Link Publish a Secure Survey with an HTTPS link       yes yes
Private Domain Publish surveys on your own URL automatically       yes yes

Advanced Publishing: Embedded Surveys

Free Personal Pro Enterprise Dedicated
JavaScript Option Embed surveys using JavaScript yes yes yes yes yes
iFrame Option Embed surveys using an iFrame yes yes yes yes yes
HTML Copy the HTML Code for the first page of the survey yes yes yes yes yes

Export Questions

Free Personal Pro Enterprise Dedicated
Export Your Questions to Word   yes yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Email Invite Options

Free
Personal
Pro
Enterprise
Dedicated
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Email Messages

Free Personal Pro Enterprise Dedicated
Email Invitations Messages per Month - 1,000 5,000 10,000 100,000
Plain Text Emails   yes yes yes yes
HTML Emails     yes yes yes
Test Emails Send a test to 3 people to make sure everything looks right   yes yes yes yes
Follow-up Reminder Sends reminder to those who have yet to take your survey     yes yes yes
Thank You Message Send a thank you message to everyone who completed your survey     yes yes yes
Save and Continue Links     yes yes yes
Schedule Email Invites, Reminders, and Thank-You’s Automatically send email invitations on a specific date       yes yes

Contacts and Send Status

Free Personal Pro Enterprise Dedicated
Upload Contacts from File   yes yes yes yes
Copy and Paste in Bulk   yes yes yes yes
Add a Single Contact   yes yes yes yes
View Status of Sent Emails See if email bounced, unsubscribe was clicked, they clicked the link but didn’t start the survey, they partially finished the survey, or they completely finished   yes yes yes yes
Download Email List to Excel   yes yes yes yes
Secure Email Invite Links Send Secure Survey links through our Email Invite System       yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Reporting Options

Free
Personal
Pro
Enterprise
Dedicated
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Available Report Types

Free Personal Pro Enterprise Dedicated
Summary Report Graphs and averages from your data (example) yes yes yes yes yes
Combined Summary Report Combine data from two surveys     yes yes yes
Cross Tabulation Create a grid of question/answer comparisons (example)       yes yes
TURF Report T.U.R.F. Simulator (example)       yes yes
Satisfaction Meter Satisfaction average by customer (example)       yes yes
Page Fall Off Report Displays counts of respondents who abandon the survey on each page       yes yes

Report Creation Options

Free Personal Pro Enterprise Dedicated
Questions Add only certain questions or all of them yes yes yes yes yes
Graphing Use a bar graph, pie chart or spreadsheet to view answers yes yes yes yes yes
Appendices Create appendix of essay responses and/or contact group information yes yes yes yes yes
Export Data to Excel, CSV yes yes yes yes yes
URL Variables and Source Include URL Variable in report, show source table yes yes yes yes yes
Online Report yes yes yes yes yes
Report Format Excel, Word, PDF     yes yes yes
Filtering Filter questions out by the answer given     yes yes yes
User Permissions Make available to all users, make report private     yes yes yes
Response Options Include "partial" responses, de-dupe responses by IP, URL Variable or Cookie   yes yes yes yes
Export Data to SPSS       yes yes

Report Scheduling

Free Personal Pro Enterprise Dedicated
Schedule Report to Run Automatically Run reports hourly, daily, weekly, monthly       yes yes
Email Report Email scheduled report to up to 5 people       yes yes

Report Embedding

Free Personal Pro Enterprise Dedicated
Embed Report into a Website or Intranet     yes yes yes

Browse Responses

Free Personal Pro Enterprise Dedicated
Browse All Responses Individually yes yes yes yes yes

Data Management Options

Free Personal Pro Enterprise Dedicated
Clear All Responses Browse All Responses Individually yes yes yes yes yes
Close Partial Records Submit all partial records as finished yes yes yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Account Settings

Free
Personal
Pro
Enterprise
Dedicated
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Survey Feed Options

Free Personal Pro Enterprise Dedicated
Create a Survey Feed Publish and schedule surveys to appear automatically on a website or RSS feed   yes yes yes yes
JavaScript Embed of Feed   yes yes yes yes
Empty Feed Redirect   yes yes yes yes

Domains

Free Personal Pro Enterprise Dedicated
Create Subdomains 0 0 1 5 20

3rd Party Integration

Free Personal Pro Enterprise Dedicated
Facebook Integration yes yes yes yes yes
MailChimp Integration yes yes yes yes yes
Twitter Integration yes yes yes yes yes
ExactTarget Integration Add multiple ET accounts       yes yes
SalesForce.com Integration Update your SalesForce.com information through your surveys       yes yes

Permissions

Free Personal Pro Enterprise Dedicated
User Based Permissions     yes yes yes
Team Based Permissions       yes yes

Affiliate Program

Free Personal Pro Enterprise Dedicated
Affiliate ID and Link Options yes yes yes yes yes
Get Paid Quarterly for Referring a Paid Account yes yes yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Support and Other Services

Free
Personal
Pro
Enterprise
Dedicated
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Open API Access yes yes yes yes yes
Basic Support Methods Forums, FAQ, Tutorials yes yes yes yes yes
Email Support   yes yes yes yes
Direct Phone Support       yes yes
Professional Services     yes yes 2 hrs per month
Dedicated Account Representative         yes
Service Level Agreement (SLA)         yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Accessibility

Free
Personal
Pro
Enterprise
Dedicated
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Accessible Survey Designs Our surveys meet Section 508 guidelines yes yes yes yes yes
International Language We are UTF-8 Compatible yes yes yes yes yes
* Personal, Pro & Enterprise 14-Day free trial available (limited to 25 responses).
* Pro & Enterprise Non-profit pricing available. Call (720) 496-2990 ext. 710 or email nonprofit@sgizmo.com

Payment Options

Free
Personal
Pro
Enterprise
Dedicated
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MasterCard, VISA, American Express, PayPal It's Free! yes yes yes yes
Invoicing Annual and semi-annual invoicing     yes yes yes
Non-Profit Pricing Special 25-50% off discount available. See Non-Profit Discount Page     yes yes yes