Security & Reliability

« SurveyGizmo Features

Your data is safe with us.

We believe survey software is only as good as its infrastructure. Because we deliver online surveys, email services, and analytics tools in real-time, we’ve built SurveyGizmo with redundancy, security, and performance in mind.

  • Secure online survey software

    Data Security

    Our data centers are monitored 24/7 by an experienced team of engineers and backed by strong service level agreements. We offer data redundancy through replicated databases and secure offsite backups. Our survey software is also PCI-compliant.

  • large or small online surveys

    Scalable Infrastructure

    SurveyGizmo is designed for maximum scalability and high availability. Our survey software can easily handle more than 1 million surveys per day, and is designed to peak at 1 million per hour as-needed. We employ redundant firewalls and load balancers to protect against intrusion and surges in traffic volume. We also offer a 99% uptime guarantee for survey takers and application users.

  • private surveys


    We go out of our way to protect the privacy of your data. As a HIPAA Business Associate, our survey software allows you to create HIPAA-compliant surveys. Need a business associate agreement? Just ask. (We’re also Safe Harbor-certified for those of you in the EU, so your respondents’ personal data is safe with us.)

  • survey phone help

    Peace of Mind

    In addition to our 99% uptime guarantee, we offer an emergency line that lets our customers call us anytime. See a problem? Call us. After hours included.

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