Change Password

Sometimes it's the simplest things that are the most needed. Whether you are updating your password for security purposes, or passing your account over to someone new, inevitably you will need to change your login username/email address or simply change your password. All of this can be done through our Account/Profile section of the application, selectable in the top right of your SurveyGizmo page once you have logged in.

ACCOUNT ADMINS: If you're trying to change a password for one of your users, please skip down to here

USERS: If you're looking to chnage your password, please see below.

USERS: How do I change my password?

Step 1: Go to Profile

Step 2: Select the "Profile" option

Step 3: Go to the "My Password" tab

Step 4: Enter your CURRENT Password in the first field

Step 5: Enter your NEW password into the first field of the second line.

Step 6: RE-Enter your NEW password into the second field of the second line.

Step 7: Click "Save Changes"

ACCOUNT ADMIN: Changing Password for your Users

Step 1: Click on "Account"

Step 2: Select "Users, Teams & Roles"

Step 3: On the Users tab, click the Small Pencil icon to the left of the user whose password you'd like to change.

Step 4: Click "Reset Password Now"

This will allow the user to be sent a new temporary password (that you won't have access to for security reasons) and when they log in with the new password they can change it to whatever they'd like by going to Profile-->Clicking Profile-->My Passwords.

Step 5: Click "Save Changes"

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