In all likelihood, you have used a Likert scale (or something you’ve called a Likert scale) in a survey before. It might surprise you to learn that Likert scales are a very specific format and what you have been calling Likert may not be. Not to worry — researchers that have been doing surveys for… Read More »
Turning your “Send Replies To” field into a “From” field Tutorial
Available to Enterprise, SurveyGizmo and Dedicated Accounts.
To turn your Send Replies To field within an email campaign into a "From" field, you just need to follow these simple steps:
1. When you click on Account--> Summary, you'll want to check the box at the very bottom that says "Yes, send my emails from the address specified in each email invite's "From Address" field. 
2. Go to Project Tab-->Distribute--> then into your Email campaign. From there, go into your "First Invite" Section. You will see the "Send Replies to [email]:" section. This is where you'll want to place the email that you'd like to make the survey seem like it's coming from.
Here's a screenshot of where that is (it will automatically default to survey@sgizmo.com):
**Please Note** While we do allow you to replace the "Send Replies to" section, we want to advise this will degrade deliverability of your email. By checking this option you agree to take responsibility for your own email deliverability by changing your SPF/DNS record and mail server rules.
Here's a tutorial you can use to help with your SPF record set up: http://www.surveygizmo.com/survey-support/tutorials/email-invite-deliverability-spam-spf/
Have questions? Want to comment on this? Join the discussion on our SurveyGizmo Support site.
Apr. 17 
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