In all likelihood, you have used a Likert scale (or something you’ve called a Likert scale) in a survey before. It might surprise you to learn that Likert scales are a very specific format and what you have been calling Likert may not be. Not to worry — researchers that have been doing surveys for… Read More »
Upgrade or Change Plans
You can upgrade or change your plan at any time.
- Click on Account in the top right hand corner of your SurveyGizmo dashboard.
- Click on the Upgrade or Change Plan option.
- Select your new plan. If you upgrade, you will only be charged the difference and your automatic billing date will update. If you downgrade, your account will change to its new level at the end of the current payment cycle.
If you only have the ability to change your password, you are not listed as an administrator on your account. Please contact your administrator.
**PLEASE NOTE- IMPORTANT UPDATE**
Depending on what level of account you have, you may or may not be able to see the "Upgrade" button.
If you do not see "Upgrade" or "Change Plan", please contact us at support@sgizmo.com or 720-496-2990 to downgrade or upgrade your account.
We recently added a new plan level, and we are in the process of automating the process of upgrading and downgrading all plan levels. Please bare with us during this transition. If you run into any trouble, please contact us at the above email or phone number.
Have questions? Want to comment on this? Join the discussion on our SurveyGizmo Support site.
Apr. 17 
Apr. 5