How to Create a Multi-Lingual Survey

Multiple Languages: Available to SurveyGizmo, Enterprise, and Dedicated Accounts

Language Translations are added to your SurveyGizmo survey through the Project tab--> Create & Edit--> Text & Translations tab within your survey:

The goal is to make these available to anyone who arrives at your survey by displaying them clearly, thus distributing a single link and allowing users to switch languages if they wish by clicking on the appropriate link.

Warning: When using Save & Continue Email Campaigns, the respondents who choose a different language will no longer have any tracking and will always get email reminders. To maintain tracking, you must create email campaigns that specify the language in the email campaign settings.

Distribute Tab

After creating all of your language translations, the next step is to make a unique Web Link on the Project tab-->Distribute tab for each of the languages.

Make sure you Launch your survey if you have not already, and then you can create a new Web Link by clicking on the icon.

Adjust the Name, Sub-Type and link, and the Language settings to reflect the language, and repeat this process, creating new Web Links for each language you created and translated under Text & Translations.

 

In the below example, there is a New Web Link for the survey and two language links for English and Japanese.

You may wish to leave this page open in its own window or tab, because the next portion requires copying and pasting the links for each language into a specially formatted Text area in your survey.

Create & Edit tab

Open a new tab or window (right-click on a link to get the option to open it in a new tab/window) the Edit tab. You will use the drag and drop toolbar on the left to drag a Descriptive Text element to the very top of Page One in your survey.

Copy and paste the following HTML into the Text / Instructions box:

<ul>
<li><a href="http://Web/Link">Language</a></li>
<li><a href="http://Web/Link">Language</a></li>
</ul>

The above code is for 2 languages, but if you have more languages, simply repeat (copy and paste) the lines that begin with <li> as many times as needed, ensuring they are all between the <ul> at the top and the </ul> at the bottom. The below example is 4 languages:

<ul>
<li><a href="http://Web/Link">Language</a></li>
<li><a href="http://Web/Link">Language</a></li>
<li><a href="http://Web/Link">Language</a></li>
<li><a href="http://Web/Link">Language</a></li>
</ul>

Editing the Links

Here is a sample <li> line we will be editing:

<li><a href="http://Web/Link">Language</a></li>

First, you will want to copy the Web Link address for a particular language and paste it over the highlighted portion below:

     <li><a href="http://Web/Link">Language</a></li>

Then, change the word 'Language' to reflect the language used in the Web Link you copied:

     <li><a href="http://www.surveygizmo.com/s3/349835/french">Language</a></li>

This leaves you with the finished edits:

      <li><a href="http://www.surveygizmo.com/s3/349835/french">français</a></li>

Finished HTML

Repeat the above process for each language until you have the finished product that will look similar to the following:

      <ul>
      <li><a href="http://www.surveygizmo.com/s3/349835/english">English</a></li>
      <li><a href="http://www.surveygizmo.com/s3/349835/french">français</a></li>
      </ul>

Formatting

The final step is under the Formatting tab on the left.

Click on Formatting and copy and paste the following into the Template CSS Hook box:

sg-language-list

The final step adds special formatting automatically by SurveyGizmo to display the languages clearly. Click Save in the bottom right to save your new Descriptive Text element. If you now Preview your survey, you will notice that the language links are now available! Anyone visiting your survey will see these on the first page and may choose which language they wish to use by clicking the appropriate language link and they will be brought to the same survey, but specifically to that language's translation!

See it in action in a sample Language List Survey

Have questions? Want to comment on this? Join the discussion on our SurveyGizmo Support site.