Surveys with dynamic page logic

Dynamic Page Logic — Showing/Hiding Questions Based On User Choices

Available to all Paid Account Levels.

This tutorial shows you how to dynamically hide or show a question on a page based on an answer/option chosen in another question on the same page. (This feature does not work across multiple pages) This is a great way to make your survey appear as short as possible -- which is a key factor in obtaining more responses. The following question types can be used to 'trigger' a follow-up question to appear using show/hide triggers:

Radio Button

Checkbox

Dropdown Menu

Likert Scale

Table of Radio Buttons

Table of Checkboxes

After creating at least one question of the above types on the page as the 'trigger' and then a follow-up question/text as the 'target' that will be shown upon the respondent clicking on a specific answer in the 'trigger' question, you are ready to apply the rules.

Setup the 'Trigger' on Specific Answers Within the Question

Step 1: Choose the question that will 'trigger' the follow-up 'target' to appear and then click the edit icon.

Step 2: Scroll down to the Answers section (in tables, this is the Column Headers section). Edit the Answer/Column that must be selected to trigger the show/hide to occur. To do so, edit the trigger Answer/Column by clicking the pencil icon on the far right and selecting the Show/Hide Settings option on the menu that appears.

OR you can click the plus icon that appears in your Show/Hide column when you hover your mouse. This will take you directly to the Show/Hide Settings tab

Step 3: A new screen will appear displaying all the potential 'target' questions that follow this 'trigger' question. Place a check next to the 'target' question(s) you want to conditionally show.

Step 4: Save everything at the bottom and then go into Preview and verify you are all set!

If you have multiple triggers setup (one question shows another which may show another), show/hide triggers are aware of these relationships on the same page and hide all subsequent questions that would no longer be visible if an answer is changed!

NOTE: It is no longer necessary to set the 'target' question as 'Hide by Default.'

Updated: 5/4/12

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By Christian Vanek. In Know How.

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