SurveyGizmo Blog


Colorado entrepreneur Bill Flagg makes strategic investment in Web 2.0 survey company SurveyGizmo

May 5 2008 by Robin Seidner

May 5, 2008, Boulder, Colorado – SurveyGizmo, an online survey, data collection and analysis tool today announced a strategic investment in the company by Bill Flagg, president and former co-owner of RegOnline, the online event registration company. Proceeds from the investment will be used by SurveyGizmo to expand staffing to meet the demands of a […]

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Customer innovations: Educators use online surveys for student tests and quizzes

May 2 2008 by Robin Seidner

Sure, we created this great online survey software, but we certainly didn’t have any idea of all the ways that our customers would use it. Customer suggestions about SurveyGizmo have been the seed of great new functions and features we’ve created. The same holds true for you — you can get great ideas for […]

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Online help improvements on SurveyGizmo

May 1 2008 by Robin Seidner

For the amount of help-related content we have on SurveyGizmo.com, we’ve been hearing from you now that it can be difficult to find the particular help you need to answer questions about how to make your online surveys smarter. So, as a first step to helping you find that content better, we’ve changed the internal […]

Read & Comment | Categories How-to articles, SurveyGizmo News, SurveyGizmo Updates/Change log |

Reasons to switch to SurveyGizmo - we asked our customers

April 30 2008 by Robin Seidner

We sometimes get asked by new customers to help them “sell” SurveyGizmo into their company. Meaning, they are sold on us, but, others on staff are using some other online survey tool — one that makes this person crazy because it just can’t provide what we can — and they need what SurveyGizmo’s got. They […]

Read & Comment | Categories Case Studies, Misc, SurveyGizmo News, rants |

Orange County Register Builds Adobe Flex App on Survey API

April 4 2008 by Derek Scruggs

One thing we haven’t talked about as much as we probably should is our Survey API. They SurveyGizmo API Version 1.0 allows you to query our infrastructure and retrieve responses as well as perform a few operations on the survey itself. This is how our WordPress survey plugin works. The survey API Version 2.0, available […]

Read & Comment | Categories API/Widgets/Plug-ins, Case Studies |

New Tech Meetup Demo

April 1 2008 by Derek Scruggs

Tonight I did a demo of SurveyGizmo at the Boulder Denver New Tech Meetup. I was fortunate to get a few laugh lines, but the credit really goes to Scott for putting together some nice screen shots and helping me work out exactly what to present.
A typical client demo or webinar can go on for […]

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Press Release: Beaches Habitat and SurveyGizmo Team Up to Pre-Qualify Homeowners

March 31 2008 by Derek Scruggs

How can a housing assistance nonprofit qualify and serve more clients without wasting the time and raising false hopes of those who don’t qualify?
The answer is clear to Beaches Habitat, explains Deborah Testa, website coordinator. We have many applications in which we can use SurveyGizmo’s user-friendly website tools to create our own surveys and […]

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SalesForce integration documentation

March 26 2008 by Derek Scruggs

FYI, this is just a quick note to let you know we’ve added a new section about SalesForce integration to our tutorials.

Read & Comment | Categories How-to articles |

We Made the Times!

March 25 2008 by Derek Scruggs

Well, the GTD (Getting Things Done) Times, that is. Below is the video interview of Scott and I taken just after our Core Conversation at South by South West about GTD.

If you are not familiar with GTD we highly recommend you take a look into it (GTD Times is a good place to get […]

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SurveyGizmo’s New Digs & Open House

March 16 2008 by Scott McDaniel

SurveyGizmo has grown up and left for a house of its own.

Have a look at SurveyGizmo’s new digs! We’ve been growing like crazy and it was time for some more square footage. When we found this stand alone office (a converted craftsman-style house) we knew it was perfect for us. We’ve have 4 times the […]

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TECH Cocktail Boulder

March 13 2008 by Derek Scruggs

Right before heading to Austin, we were fortunate enough to do a demo at TECH Cocktail Boulder. Here’s a nice writeup of the event, and below is some video. Our piece starts at about 2:49. I had a heck of a cold that night and was about to lose my voice.

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SxSW: Returning with Renewed Vigor!

March 11 2008 by Christian Vanek

Scott, Derek and I went down to Austin this last week to attend the interactive portion of SxSW. For us, it’s a bit of an anniversary and a time to reflect on what we have done over the last year — as well one heck of a shindig.
This year was no exception. The highlights […]

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Email Invitations 2.0

February 13 2008 by Christian Vanek

We are happy to announce the successful launch of SurveyGizmo’s New Email Invitation & Reminder Tool!

In 2007 we saw a huge interest in our old email invitation tool. Many marketers, researchers, educators and agencies all rely on email invitations as their primary technique for driving survey responses.

Read & Comment | Categories SurveyGizmo News, SurveyGizmo Updates/Change log |

SXSW Blogroll

February 7 2008 by Derek Scruggs

Like last year and the year before that, I’m offering up the unofficial SXSW blogroll.
If you have a blog and want in on the fun, sign up for it here (scroll down to where it says “Join The SXSW Blogroll”).
Displaying the SXSW blogroll on your site
In the meantime, you can add the blogroll […]

Read & Comment | Categories Misc |

ExactTarget Documentation

February 6 2008 by Derek Scruggs

Lately we’ve been getting a lot of interest in our ExactTarget module, which is basically just an ExactTarget-specific implementation of our API.
So much interest, in fact, that we thought perhaps we should, you know, document how it works. So, without further ado, here’s our ExactTarget Integration Tutorial.

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New! Online Survey Software Training by SurveyGizmo

January 29 2008 by Scott McDaniel

Evaluating SurveyGizmo?
Want to develop your survey skills?
Improve your ROI?
Try our free webinars.
After a lot of customer requests we are bringing out SurveyGizmo user training webinars and demos. Whether you are evaluating a purchase of SurveyGizmo and want to see what all the fuss is about, or […]

Read & Comment | Categories How-to articles, Survey Best Practices, SurveyGizmo News, Webinars, video training |

SurveyGizmo listed in Idealware Survey Software Guide/Blog

January 16 2008 by Christian Vanek

First let me tell you, Google Alerts are a *wonderful* thing. Today for example Google sent me a link to a short blog article/guide that compares four survey tools for not-for-profit users. The guide is quite brief and concise — well worth a look.
The blog post was on Idealware who, in their own […]

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Press release: SurveyGizmo poised for extensive growth in 2008

January 14 2008 by cheri

Expanded client base plus 3rd party platform integration fuel growth
Boulder, Colorado; Cambridge, Massachusetts – SurveyGizmo, an online survey and data collection company, today announced their 2007 results, showing year-over-year customer growth of more than 500%. “We’re really pleased at how quickly SurveyGizmo has been embraced by the online survey market,” said Scott McDaniel, CEO of […]

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An Independent Review

December 19 2007 by Christian Vanek

Today, we stumbled upon a great review of SurveyGizmo on a blog about marketing research technology. Mark Kupferman goes into great detail about us (actually, it might be even better than the guide one our own website!) starting with this statement:
“SurveyGizmo is among the most easy to use, best priced, feature packed internet survey […]

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Five Guiding Principles of Good Survey Design

November 26 2007 by Ed Halteman - A SurveyGizmo Survey Expert

I’m back with some accepted best practices that I promised from my article Surveys for Fun or Profit? You may have already seen the “Top Ten Survey Best Practices” list that Christian Vanek and I delivered at a free SurveyGizmo Webinar at the end of September. If not, I encourage you to check it out. […]

Read & Comment | Categories Dr Ed, Survey Best Practices, Survey Expert |

Google + SurveyGizmo, Part 2: Integration

November 13 2007 by Christian Vanek

Two weeks ago we wrote a post describing how to pass information into SurveyGizmo from Google Adwords. Very nifty! *This week* we are going to pass information from SurveyGizmo into Google Analytics. Even niftier, huh?
Why would we want to do this? Well, Google Analytics is a very powerful (and free) web analytics […]

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Google + SurveyGizmo, Part 1: Adwords

November 8 2007 by Christian Vanek

In the past two months we have received a huge number of questions concerning Google and SurveyGizmo integration. We’ve gotten so many, in fact, that we decided to write a three-part article that shows everyone how to do just that.
This week: Part 1 - Tracking Keywords and Ad Type from Adwords
Next week: Part 2 - […]

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Top Ten Best Survey Practices Webinar - Slides, Recording and Q&A

October 9 2007 by Scott McDaniel

Thanks to everyone who attended last week’s webinar “Top Ten Survey Best Practices.” Here is the follow-up info we promised.
Slides in PowerPoint format:

Top Ten Survey Best Practices.ppt

Webinar Recording:

Streaming Flash Player
Windows Media - 37 meg - right-click to Save as…
AVI - 83 meg - right-click to Save as…

Selected Q&A
What is a good way […]

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Featured in MarketingSherpa Article

October 2 2007 by Scott McDaniel

SurveyGizmo co-founder Christian Vanek is featured this week in a nice article at MarketingSherpa - Special Report: How to Conduct Email Surveys - Tips to Lift Response & Write Subject Lines.
Vanek says ROI “should not be measured based on the number of responses you collect, but on the effect that the knowledge you gained […]

Read & Comment | Categories Survey Best Practices, SurveyGizmo News |

Next Webinar: Top-Ten Survey Best Practices

September 20 2007 by Christian Vanek

Join survey experts Dr. Ed Halteman and Christian Vanek, as they discuss ten of the most important best practices for surveying. If you are running a survey anytime in the next year — you can’t afford to miss this event.
When: THURSDAY, SEPTEMBER 27th at 2PM EASTERN TIME
You’ll learn:
* Ten […]

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Wikispaces adds SurveyGizmo Survey Widget

September 18 2007 by Scott McDaniel

Wikispaces, an online self-service tool for creating your own wiki has integrated a SurveyGizmo survey/poll widget. The widget makes it easy to add a survey, poll, or contact form directly into your Wikispaces wiki page.
Wikispaces is a great service that allows your group, club, team, etc. to have a central place to share […]

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SpellCheck!

September 10 2007 by Christian Vanek

Just a quick notice announcing a long overdue feature here at SurveyGizmo, Spell Check.
We are happy to announce that we have finally activated the spell check for the WYSIWYG editor we use.
Now bad spellers, such as myself, can click on a simple button to spell check their questions & descriptions! […]

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New Online Survey Services: Consulting and Data Import

September 6 2007 by Scott McDaniel

SurveyGizmo’s online survey software is, if we say so ourselves, pretty darn user-friendly. But you might have a special project and need some programming, integration or other technical aid. Or maybe you want your survey to have a branded look and feel. Or you have old data you want to import into SurveyGizmo. Whatever […]

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C|NET Mentions SurveyGizmo’s iPoll for the iPhone

August 30 2007 by Scott McDaniel

We saw a nice spike in traffic the other day when CNET covered iPoll in their iPhone Apps section. This was a nice surprise, because we hadn’t seen iPoll covered since we released it back in July during the debut of the iPhone. iPoll is our free, quick polling service. You can ask your friends […]

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Hey, did you know…?

August 24 2007 by Scott McDaniel

When we got the packet in the mail titled “Hey, did you know…?” we thought it was pretty cool that the third, fourth and fifth graders at the Edith Bowen Laboratory School in Logan, Utah, put together an almanac and shared it with us. And what was even cooler is that they used SurveyGizmo to […]

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Get Out And Vote: Choose your favorite SXSW Panels!

August 22 2007 by Scott McDaniel

SXSW Interactive is a fantastic conference (heck, we don’t need to tell you that), and we think it’s so great that we want to take part by speaking at the festival in Austin next March.
We’ve pitched 6 ideas to the organizers:

Speed Dating for Coders and Designers: Find your Business Mate. Are you entrepreneurially minded? Do […]

Read & Comment | Categories Business & Technology, SurveyGizmo News |

SurveyGizmo Surveys on the Blackberry: Who knew!?

August 16 2007 by Christian Vanek

We discovered something totally unexpected this morning while doing a log check. Apparently our efforts towards accessible surveys had an unintended (and beneficial) effect — survey takers are using their Blackberry web browsers to take surveys created in SurveyGizmo! Who knew!
Not being a Blackberry person myself, I didn’t even know this was possible. […]

Read & Comment | Categories Accessible Survey Design, Business & Technology, iPhone |

Free Webinar: Building Better Surveys with SurveyGizmo’s New Features

August 15 2007 by Scott McDaniel

We’re having a new feature round-up webinar
UPDATE: Space is filling up fast, so get in now if you’re interested

Day: Tues, August 21st
Time: 3pm Eastern Time
Topic: New features & tips, plus time- saving methods for effective survey building
Your Hosts:
Co-founders:
Christian Vanek,
Scott McDaniel
Learn why, with all of our new features & upgrades, SurveyGizmo is the best online survey […]

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9 New Theme Templates!

July 31 2007 by Scott McDaniel

SurveyGizmo has nine more shiny new theme templates for your use. Add a little color to your life or go with something simpler. It’s all here. All of these templates can be configured on the Look & Feel Tab and include simple editable fields to modify the following

Logos: Add your logo into the header. […]

Read & Comment | Categories SurveyGizmo Updates/Change log |

Surveys: For Fun or Profit?

July 29 2007 by Ed Halteman - A SurveyGizmo Survey Expert

Surveys can be fun! Newspapers, TV programs, radio shows and the like love to quote survey results because audiences find them entertaining. We enjoy learning other people’s personal habits or political views and seeing where we fit in. (Check out SurveyGizmo’s ipoll application (ipoll.surveygizmo.com) for some fun examples.)
But surveys are also a critical component of […]

Read & Comment | Categories Dr Ed, Survey Best Practices |

New: Full Support of Non-English Characters

July 24 2007 by Christian Vanek

We are happy to announce that SurveyGizmo finally supports non-English characters completely as of this past weekend. For those of you located or who survey outside of the US, this should be welcome news indeed!
Previously, certain sections of the SurveyGizmo application would “garble” non-English characters — making your surveys unattractive and unreadable. Thanks […]

Read & Comment | Categories Accessible Survey Design, SurveyGizmo News, SurveyGizmo Updates/Change log |

New Servers: Faster reporting, faster surveys & improved security!

July 20 2007 by Christian Vanek

Over last weekend and Monday night, we at SurveyGizmo migrated the heart of our services to a new network of servers in San Antonio, Texas. It was necessary to move to better, faster machines because of the huge number of new customers who have started using our services in the past two months.
I’m happy to […]

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Social Networking comes to iPoll

July 10 2007 by Scott McDaniel

We have had a big response to our iPoll application. There have been well over 10,000 hits, and hundreds of users have created polls in the past few days. Now we have added a social networking aspect to iPoll. You can ask the world to cast their vote on your poll, and the world […]

Read & Comment | Categories API/Widgets/Plug-ins, SurveyGizmo News, iPhone |

10 Tips for Developing iPhone Applications

July 5 2007 by Scott McDaniel

A few days ago we got iPhone fever with the rest of the world. We decided to build a SurveGizmo Mobile Poll application for the iPhone, which you can view at mobile.surveygizmo.com. We learned a few things about developing Web 2.0 applications for the iPhone worth sharing!
Various sources like Gizmodo, FiGMA, and […]

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iPoll.SurveyGizmo: Mobile Polls for the iPhone

July 4 2007 by Scott McDaniel

Like thousands of other people across the US, the team here at SurveyGizmo got a bad case of iPhone fever last Friday. We didn’t intend on actually buying the iPhone ourselves — but it was too slick to resist during our visit to the Apple store.
To celebrate the iPhone (and convince our bookkeeper that […]

Read & Comment | Categories API/Widgets/Plug-ins, Business & Technology, SurveyGizmo News, iPhone |

SurveyGizmo iGoogle Gadget

June 28 2007 by Christian Vanek

We received our first notice of a 3rd party application created with our API. Anyone who uses iGoogle dashboards to organize their lives is going to love this.
Bryan Richards, Editorial Director of Linux Magazine, developed a Google gadget for SurveyGizmo! Just like our Apple Widget and WordPress Plug-in, the gadget displays your surveys […]

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The Most Accessible and Usable Survey Tool

June 27 2007 by Scott McDaniel

We have seen a lot of interest recently in SurveyGizmo’s accessibility features and how our surveys meet current accessibility and usability standards, such as Section 508 of the Rehabilitation Act or the British version the DDA (Disability Discrimination Act). We are happy to report we meet Section 508 (and likely the DDA as well). Customers […]

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New Feature: User Permissions

June 20 2007 by Christian Vanek

This is a great example of how everyone’s feedback is making SurveyGizmo better. So many of you asked for user-based permissions that we bumped it to the top of our list. Among other things, this feature allows you to create separate logins with restricted access to surveys and features in SurveyGizmo. You […]

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What is a Successful Survey Project? (Hint: It’s not just the data)

June 11 2007 by Christian Vanek

Very few people create surveys out of boredom or simply for fun. Those few that do (such as myself) should seek professional help (I recommend my therapist).
No, when we create surveys, it is for a specific reason – to gain knowledge about a topic or issue so that we can make important […]

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The Pareto Principle (80:20 Rule) in Survey Research

June 11 2007 by Ed Halteman - A SurveyGizmo Survey Expert

The Pareto principle (which you may know as the 80-20 rule) states that, for many phenomena, 80% of consequences stem from 20% of the causes. It is a common rule of thumb in business; e.g., “80% of your sales come from 20% of your clients.”
The Pareto principle also applies to survey research. When planning your […]

Read & Comment | Categories Dr Ed, SurveyGizmo News |

New Question Type: Image Chooser

June 8 2007 by Christian Vanek

Now that we let people upload images, we thought we should give you a fun way to use them!
The new Image Chooser question type displays several images and allows your respondents to pick an image of their choice by clicking on it. Here’s what it looks like:

We can see some great uses for this, […]

Read & Comment | Categories SurveyGizmo News, SurveyGizmo Updates/Change log |

New Features: SurveyGizmo is Going Mobile!

June 4 2007 by Christian Vanek

We recently discovered that SurveyGizmo surveys work quite well on mobile phones. Go figure! So this week’s big new feature is the ability to trigger & schedule mobile text messages from a survey. In addition, we have added a new survey template for designing mobile surveys called the “Mobile Survey Template.” Take a […]

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New Question Type: Build-Your-Own Matrix

May 29 2007 by Christian Vanek

Although we don’t want to outshine this week’s other big feature release (the ability to upload images), we are happy to announce a new question type, the “Custom Matrix.” (If anyone has a better name for it, please, speak up!)
Like our other Matrix questions, this one allows you to ask several questions at once […]

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New Feature: File & Image Uploads

May 26 2007 by Scott McDaniel

Our New Feature Roster is packed with our enhancements to SurveyGizmo, but we want to make sure you don’t overlook a major new feature that many of you have requested: uploading files for use in your surveys. Now you can easily upload images, such as your company logo, and add them to your surveys. You’ll […]

Read & Comment | Categories SurveyGizmo News, SurveyGizmo Updates/Change log |

HIPAA and Safe Harbor Certifications

May 23 2007 by Scott McDaniel

SurveyGizmo is happy to announce that we now have HIPAA and Safe Harbor certifications. If you have never heard of these, you could probably stop reading here, but some of our customers (or wannabe customers) have been urging us for this. These are two forms of personal information protection. HIPAA is a US law regarding […]

Read & Comment | Categories Survey Best Practices, SurveyGizmo News |

Pay your pals (us!) via PayPal

May 22 2007 by Scott McDaniel

We’re happy to announce that you now have the ability to use PayPal to pay for an upgrade to your SurveyGizmo account. A few of you, especially our non-US customers, have had difficulty with credit card transactions not being accepted by our system, and we invite you to take advantage of this quick and easy […]

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Introducing: The SurveyGizmo Affiliate Program

May 18 2007 by Scott McDaniel

Spread the word and make some cash! Many of you asked us for it, so here it is. Today we’re announcing the SurveyGizmo Affiliate Program, which lets you earn cash for your referrals. Anyone with a SurveyGizmo account — even a Free one — can direct people to our site through this program. And when […]

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HEX for digg: A new visualization tool

May 16 2007 by Scott McDaniel

So Christian got a wild hair last week (it happens round here) when he heard about a contest for new flash visualizations of digg using their API. For those that don’t know digg is a social networking news site largely for geeks (yep that means us). It has over a million users that “digg” stories […]

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Ed Halteman: Statistics and Market Research in Online Surveys

May 3 2007 by Ed Halteman - A SurveyGizmo Survey Expert

At Survey Design and Analysis I am the resident survey expert and statistician. Okay I admit it, “I am a statistician”. Statistics is a big part of Market Research but I’m not sure that is well understood.
What exactly is a statistician and why is it important in Market Research? Quality Improvement guru, Bill […]

Read & Comment | Categories Dr Ed, Survey Best Practices, Survey Expert, rants |

Ed Halteman: Incentives? Wrong Motivation, Wrong Outcome

April 13 2007 by Ed Halteman - A SurveyGizmo Survey Expert

Why do people do surveys?
I don’t like the use of extrinsic incentives (bribes) for doing surveys. Wrong motivation, wrong expectations, wrong outcome!
Experiment in the Woods
I recently hired a dozen workers. I divided them at random into two groups of six. I took them out to the woods and took group A to a clearing with […]

Read & Comment | Categories Dr Ed, How-to articles, Survey Best Practices, Survey Expert |

New Report Options — Updated Tutorial

April 13 2007 by Scott McDaniel

One of the ways in which SurveyGizmo stands out is its reporting capabilities, with eye-catching graphs, valuable filtering tools, and numerous exporting options. (And that’s just for starters.) In addition, reports now offer new options, including the ability to remove duplicate responses by IP address and rounding percentages to whole numbers.
These options are outlined in […]

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New Tutorial Now Online: Duplicate Protection

April 12 2007 by Scott McDaniel

“How can I stop a respondent from submitting more than one survey?” is one of the most common questions we get. The answer is now posted in a new tutorial.
Duplicate Protection (Limiting One User to One Response) covers the options available in SurveyGizmo. Keep in mind that you’ll want to use this tool before you […]

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Ed Halteman: Creating a Useful Survey

March 24 2007 by Ed Halteman - A SurveyGizmo Survey Expert

We’re happy to welcome survey expert Ed Halteman to the SurveyGizmo family. Ed took his first course on survey design in 1978 and has designed and analyzed more than 250 surveys in the past 10 years. Ed, who has a master’s degree in applied mathematics and a Ph.D. in statistics, currently heads Survey Design […]

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New: SPSS Export

March 23 2007 by Christian Vanek

Last week at SxSW Scott and I agreed not to post boring “feature release” blog posts anymore. But I’m going to turn right around and make an exception in this case, because exporting to SPSS is a long-awaited feature for many of our research users.
For those of you not familiar with SPSS, it is […]

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“SurveyGizmo makes online surveys, polls a snap” says Boulder County Business Report

March 16 2007 by Scott McDaniel

SurveyGizmo just got a nice little write up in the Boulder County Business Report and I thought I would share it with all of you. Reporter Hilary Lane did a great job. She went above and beyond by interviewing some customers like me.dium as well as tracking down an analyst from Gartner Research -
“They […]

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Updated FAQ

March 1 2007 by Scott McDaniel

From time to time (okay, it’s actually on a consistent basis!), you send us questions regarding SurveyGizmo’s design features, tracking capabilities, reporting options and more. So we’ve gathered together the most frequently asked questions and posted them in an updated FAQ. If you want to know about system requirements, design customizations, publishing a survey, […]

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New tutorials now online

February 16 2007 by Scott McDaniel

Want to know the first mistake many companies make when designing surveys? Are you looking for a nifty trick when testing a survey? Confused about how SurveyGizmo’s new filter tool works when you’re creating a report?
We’ve added a couple new tutorials this week: The “Sweet Sixteen” Tips For Building Online Surveys and Creating a Report: […]

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SurveyGizmo goes south by southwest

February 15 2007 by Scott McDaniel

Because Austin is the place to be in early March, we’re hitting the road and heading to SXSW Interactive (South by Southwest). The top interactive folks will be there, and it’s a a great place to network and pick up ideas. We’re hoping to meet up with some of you; getting your feedback is invaluable […]

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Keep track of new features

February 9 2007 by Scott McDaniel

We’re constantly making improvements to our product and our site, and now you can keep track of those improvements — at a glance. If you have been away from SurveyGizmo for a few days or (gasp) weeks, check out our New Feature Roster. This list will help you catch up and see what has improved […]

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Announcing: SurveyGizmo and ExactTarget partnership

February 6 2007 by Scott McDaniel

We’re really excited to announce that we’ve teamed up with ExactTarget to offer highly integrated email and survey solutions for ExactTarget customers. This level of integration is groundbreaking. Sure, there have been integrated tools before, but now you have the full power of both an enterprise level survey tool combined with an enterprise level Email […]

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New feature: create custom “friendly” survey links

January