Creating a New Survey

This tutorial will show you how to create a survey and how to add questions and actions. After you create a survey, you can modify its design and layout with this tutorial on templates.

Step 1: Click the Button

When you log into SurveyGizmo, you’ll see a ‘Create Survey’ button in the left column. Click it.

Note: Or, from anywhere in SurveyGizmo, you can click “All Your Surveys” in the main menu to get to this page.

Step 2: New Survey Options

You need to name your survey and decide if you want to start from a blank slate or use a template.

On this page:

  • Name your survey. (Trust us, if you create a bazillion surveys, this will save you a lot of clicking when you go looking for your survey results.)
  • Use a template or copy a survey if you have one. (You can start from scratch by choosing ‘blank survey’ — but why recreate the wheel? We have plenty of templates from which to choose.)

After you have finished creating your survey, click the button called ‘Create This Survey’.
For this demo, we have chosen the template called ‘Basic Survey Template’. It has samples of most question types to help you get started.

Step 3: The Survey Editor

This is the survey editor. When we talk about building a survey, this is where all the action is.

In fact, this is the most important page in our application. Sadly, it’s also a little confusing — we *are* working on that and would love any feedback you can give us.

Because this page is a little crowded with actions, let’s take a second to get familiar with the different components on the page.

Navigating around the SurveyBuilder

The Menu Bar

You can use the menu bar to tab through different pages for building a survey.

Overview
This page gives you statistics about how well your survey is doing.
Edit Survey
This is the active tab shown in the image. The sub-navigation links (those under the main tab) let you edit your survey questions, re-order questions using drag & drop, and change the visual look and feel (colors, layout, etc.) of your survey. “Setup” lets you change the name of your survey, the closed message and a few other options.
Publishing
This tab gives you the link your survey will be published on. It also lets you change that link to make it look nicer (the default URLs are short… but random). Publishing also lets you cut and paste code to embed your survey in a blog or web page.
Email Invites
This tab lets you upload contacts from a spreadsheet and email invitations to them. It also lets you send out reminders (because some people take their grand old time filling out your survey) and ‘followups’ (eg. thank you emails).
Reporting
Reporting lets you do some very cool stuff. You can browse your responses, edit them (not wise if you’re running a statistically valid survey — but great for web forms) and view reports. It’s also where you can export your data.

Launch & Preview

These two links found on the right side of the menu bar let you quickly ‘Launch/Publish’ your survey or preview it the way a customer or respondent would see it.

Important Note: The survey editor doesn’t show your survey *exactly* the way it will appear to the outside world. That’s why we have the preview link.

Step 4: Add a Question

Adding a question is simple enough. Click the “Add Question” link above the page you want to modify.

You can add text/html/headers or images by clicking “Add text/images”.

“Add actions” lets you add auto-responders and page logic.
The next page asks what type of question you want to add to the page.

On this page:

  • Type the text of the question you are going to ask. (Tip: If you want to format the question with color, choose the ‘advanced editor’ radio button at the bottom of this page.)
  • Choose the type of question you want to use. This will cause other options to appear on the page. (Fill those out too, if you can.)
  • Click the “Add Question” button to bring you back to the editor. Now you’ll see the question you just added.
  • Repeat this step to add as many questions as you like to a page. Clicking the “Add Page” button will add a page to the survey. You can add as many pages as you like :-)



23 Comments

Thu, Feb 08 1:16 pm Comment by Tim Sudderth

I am interested in learning more. Use an email newsletter company called CoolerEmail.com. I would like to (1) incorporate a survey in our customer newsletter, (2) put a survey on our web page, (3) do a market survey newsletter.
Can I do all three with one account?


Fri, Feb 09 11:25 am SurveyGizmo Comment by christian

Hi Tim,

You certainly can. You can run as many surveys as you’d like from a single account. Even our free account. The plans are based on overall responses per month — but they are very affordable. Besides, you can upgrade and downgrade month by month if you need to. Your data remains intact and reportable.

I hope this answers your question.

-Christian


Mon, Mar 05 1:21 pm Comment by adrian scott

just needed clarity from the beginning how to start.


Fri, Apr 27 5:45 am Comment by Brian Strauss

How can I incorporate a survey into my Constant contact emails..?


Fri, Apr 27 3:00 pm SurveyGizmo Comment by SurveyGizmo

Hi Brian,

i moved your question the Forums here because I thought it was valuable to have there.

http://www.surveygizmo.com/forum?forum=1&topic=33


Thu, Jul 19 6:37 pm Comment by Keith Anderson

In designing questions in Spanish, I find that the accented vowels and the ñ are changed to other characters when I save the question. Is there a way to use international characters?


Wed, Oct 24 12:26 am Comment by Steven Marcopolos

How can a survey help convert a visit into a sale?


Wed, Oct 24 12:39 pm SurveyGizmo Comment by Scott McDaniel

Hi Steven,

That is probably a better question for our forums (http://www.surveygizmo.com/forum/), but in brief there are several ways. You could use questions and survey logic to introduce them to products or services they might like but now be away you have. You can have a survey interact directly with a shopping cart using our HTTP post action so that items are added to a cart, you could run a contest, or you might have offer a perk for taking a survey like %15 off your next order as coupon on the Thank You page.

I hope that gives you some ideas.


Wed, Oct 31 12:26 am Comment by Mae Klit

Can I do pilot surveys in that I can delete or refresh results before publishing the actual survey?


Wed, Oct 31 8:44 am SurveyGizmo Comment by Christian Vanek

Mae,

Actually, yes! You can temporarily launch a survey and collect responses to test. Then, after you make improvements to yous survey you can go to “Reporting->Data Options->Reset Responses” and delete all your test data.

Cheers,

-Christian


Mon, Dec 17 2:34 pm Comment by Nita

Is there a way to restart number for a particular page?


Mon, Dec 17 3:33 pm SurveyGizmo Comment by Chad

Yes, you can. If you go to Edit Survey->Advanced Options you can check the option to “Use page based Auto-Numbering.” This will restart question numbering for each page.

You can also skip over individual questions in the numbering scheme. To do this edit the question and under Advanced formatting select “Skip numbering for this question.”

Hope this helps!
Chad


Mon, Dec 17 4:30 pm Comment by Nita

Thanks Chad.
Is there a way to copy a page and then edit the page? Also can we reorder the page?


Mon, Dec 17 5:25 pm SurveyGizmo Comment by Chad

Unfortunately, we cannot copy pages in a survey yet, but you can copy the question within a page. Then you can reorder the page/question to put them where you need them.

To do this go to Edit Survey->Reorder Questions then it’s as simple as drag and drop, and don’t forget to save!

Hope this helps!
Chad


Fri, Dec 21 2:03 pm Comment by Nita

What is the limit for “Other” text box?

Also is it possible to go to first page or last page?

“Click to Save” - what does this do? Can the user save the answer at any time.

Is there a button to exit out of the survey while being in the middle of it.

THanks


Wed, Mar 05 3:27 pm Comment by Sonia

I would like to add an “other” line after the matrix of others, where people can fill out other answers. Can this be done?

Thank you.


Wed, Mar 05 9:14 pm SurveyGizmo Comment by Chad

Hi Sonia,
Unfortunately, “other” fields cannot be added into a table. The best option would be to break the table into individual questions (radio button questions) and include an “other” option for them.

Hope this helps,
Chad


Fri, May 16 2:34 pm Comment by Serge

Is it still not possible to copy a page? If it is possible, it’s not obvious how.


Fri, May 16 4:24 pm SurveyGizmo Comment by cheri

Hi, Serge.

At this time, it is not possible to copy a whole page at once. You can copy a survey and a question, but not a page. We are testing the page copy feature, though, so hopefully it will be available at some point in the near future.


Fri, May 16 4:50 pm Comment by Leanne

I would like to use pre-existing templates (or at least view them), but when I create a new survey, that is not an option for me (as displayed above). While a list of templates is displayed, my only options for selection are a new blank survey, or an existing survey from my own survey library. I have a Pro account — is that not sufficient for this feature?


Mon, May 19 10:32 am SurveyGizmo Comment by cheri

Hi, Leanne.

The display on this page does not reflect the current updated user interface in SurveyGizmo.

When you click the Create Survey button, the page that opens up does allow you to select pre-existing templates. They are in the window labeled “Survey Type.” If you select a survey type that has (templates) by the name, you will then have the option to select that template. If there is more than one template for that type, you can preview them as well by clicking on the little boxes with an arrow at the end of the title.

There’s quite a few in there and we add more from time to time.


Thu, Jul 17 9:06 am Comment by Cheryl

Can we import a previously created survey into SurveyGizmo? I’d like to keep from having to re-enter the information again. Note the survey already exists in another survey module such as SurveyMonkey, yet it has not been populated?


Thu, Jul 17 12:32 pm SurveyGizmo Comment by Scott McDaniel

Yes you bet we do offer an import service where we can bring in survey questions or response data from your files. It depends on several factors like the vendor and structure of the survey. Give our support team a call and they can provide you with more information 800-609-6480. Usually we request a copy of the data export from the other system to look at and we can let know.

Thanks
Scott


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