Posts by Melissa French

How Risk and Compliance Build Trust

Building trust in an organization in many respects depends on how well risks are identified and mitigated — a critical element in an effective compliance program. Yet, a joint survey conducted by Deloitte and Compliance Week found that 40 percent of companies do not perform an annual compliance risk assessment. “As global regulations proliferate and…

What is The Culture of Your Organization?

Assessing organizational culture should be a top priority in 2018 for businesses of all sizes. Creating a healthy culture is as vital to an organization as having a healthy body is to overall well-being. Ignoring, overlooking, or neglecting to conduct regular organizational culture assessments leaves a company’s future at risk.  Simply put, a strong ethical…

Key Skills Needed for An Effective 360 Review Performance Evaluation

Learn the best way to administer a 360 review performance evaluation for optimal success within your feedback program. With all of the types of employee performance reviews out there, and despite the best of intentions, it begs the question: is implementing and carrying out the controversial feedback method of 360 review performance evaluations demotivating?  …

Webinar Recap: Using Data Throughout Healthcare from the Boardroom to the Examination Room

When it comes to creating consistently rich healthcare experiences, integrating the elements of modern data science across an organization may not be easy, but it is most certainly the best way to quickly adapt data-driven innovations that will help improve care, cut costs, and improve healthcare overall. Yet, while many other industries are rapidly adapting…

What Makes an Effective Healthcare Data Protection Strategy?

Recent data breaches — Equifax, Target, Verizon — are crippling events that are now par for the course when doing business.   Last year, two critical data protection issues arose for IT security professionals, according to Digital Guardian: The number of data breaches and cyberattacks increased throughout the year. Health and Human Services for Civil…

Success in Modern Healthcare: Consumer-Centricity

The Amazon’s, Zappos’, and Airbnb’s of the world changed brick and mortar offerings to cater to  omnichannel online experiences. No matter what business a consumer is looking to do, their expectations revolve around personalization, experiences, and on-demand availability. Yet, some industries such as healthcare are slow to catch up. Today’s consumers are flooded by choice,…

Top Challenge of Using Data in Healthcare: Interoperability

“Interoperability” is health industry jargon that is critical to the widespread use of data in healthcare. Essentially, interoperability is an exchange of information between technology systems. Sounds basic, but for those trying to improve processes, patient care, and become more proactive in treatment plans, the lack of this essential functionality is impeding the widespread adoption…

Behind the Eight Ball: Healthcare is Struggling to Join the Data Revolution

HIGHLIGHTS: Our latest resource You Are Here: The Pioneer Days of the Relationship Between Healthcare and Data overviews the benefits and challenges associated with leveraging data as an industry business intelligence tool. The eBook includes best practices on data visualization from BI leader Donald Farmer of TreeHive Strategy, who has over 15 years experience working…

How Do You Collect Product Feedback?

We’ve talked a lot about the various ways product management professionals are collecting feedback, from the traditional feedback survey to new tactics like Twitter and Slack channels. But truth be told, we know there are tons of ways in which the insights are gathered. We’d love to learn from you, our beloved readers, on the…

How To Generate More Organic Product Feedback

By leveraging feedback at all points in the product life cycle, the risk of a product flop or a slow market adoption can be reduced. As well as we know how important and vital collecting product feedback from customers is, it’s nearly as common for product managers to not ask early enough in the process…

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