Above and Beyond (Case Study)

DISH unlocks the power of SurveyGizmo to create incredible value across its business. DISH, through its subsidiaries, provides millions of pay-TV subscribers with the highest quality programming and technology, and the most choices at the best value. In order to streamline the efforts of various departments across the enterprise, the company has leveraged data solutions…

Are You Beating Up Your Customers With Your Satisfaction Surveys?

I came across “Is Your Company a Customer Survey Score Whore?” at MarketingProfs.com today. Although it speaks to offline customer satisfaction surveys, I still think there are great lessons to keep in mind as you build online surveys through SurveyGizmo. MarketingProfs has reserved the actual benchmark results for premium members — but everyone can (and…