The Complete Guide to Running 360 Reviews

I spend a lot of time helping customers and clients create 360 reviews, and over the years I’ve been amazed at the lack of helpful guides or comprehensive information on this type of review. To remedy that problem, I’m sharing my own firsthand experience with 360 reviews and combining it with the collective experience of our staff…

The Future of Performance Reviews is 360

A 360 Review is a feedback tool that is designed to collect and share feedback from the full circle of people that they interact with at work. This style of review is different from a traditional performance review in several important ways.

How Job Function Surveys Influence Human Resource Strategy

In today’s modern workplace, job descriptions, daily duties, and employees themselves need to be as agile as the workplaces in which we work. It used to be that job descriptions were written and kept in a binder, on a shelf, in the Human Resources Management office. They were dusted off once a year or so,…

How to Reduce Meetings Using Online Surveys

What’s so significant about calling regular meetings? Communication is good, isn’t it? Staying abreast with regular project updates and providing detailed feedback is a key part of supervision, right? According to the folks over at 37 Signals (the creators of Basecamp), meetings aren’t crucial at all. In fact, they’re downright harmful to an organization’s productivity. Here’s…

Using Surveys to Assess Leaders Versus Managers

At one point in our career, we have all had “that boss”. You know the one I mean; the one who was shortsighted and reactionary. The one who micromanaged rather than trusted you to get the job done. The one who discouraged ideas rather than encouraged them. The one who asked a lot of questions…

How to Identify Employee Burnout and Take Action

You’ve seen it, but you’re not sure what it is. Employees are taking less initiative. Productivity has slipped. You see employees talking more but they hush up or split up when you walk by. You sense discontentment. You haven’t implemented any changes, so what’s going on? Maybe that is exactly the issue – you haven’t…

How 3M Created a Cost-Saving Internal Survey Research Company

The Market Research Event: 3M is the type of company apparently that will spend millions on R&D to develop a product, but really only wants to spend a few thousand on market research to figure out if it’s the *right* product. It’s no wonder that Deb Hartman and Sandra Kelly of 3M found that back…