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M&M'S World™ Guest Experience Survey

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Thank you for taking the time to complete this survey about your experience at the M&M'S Store. Once completed, please enjoy a coupon for 10% off your next in-store or online purchase! We value your feedback and will use the information you provide to improve our service.
1. Would you recommend the M&M'S Store to a friend or family member? (10= Very Likely while 0= NOT likely at all) *This question is required.
3. Which of our stores did you visit?
4. Kindly rate the following aspects of your store visit from 1-5, where 5 is Very Satisfied and 1 is Very Dissatisfied.
Space Cell 5 - Very Satisfied4 - Somewhat Satisfied3 - Neither Satisfied nor Dissatisfied2 - Somewhat Dissatisfied1 - Very Dissatisfied0 - Not Applicable
Overall store cleanliness
The ease of browsing throughout the store
The availability of product(s) you wanted
Assistance offered by an associate while browsing the store
Associate knowledge of the item(s) that interested you
The length of time you waited in line to purchase your item(s)
The timeliness and accuracy of your cashier transaction
The overall value of the item(s) for the price you paid
Store's efforts to protect your well-being and safety