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Perinatal Quality Collaborative of North Carolina

Page One

Attitudes about Patients and Families as Partners

2. Which of the following best describes your primary area of practice? *This question is required.
Each of the below questions should be answered on a 7-point Likert scale:

1 – Strongly disagree
2 – Disagree
3 – Somewhat disagree
4 – Neither agree or disagree
5 – Somewhat agree
6 – Agree
7 – Strongly agree
3. At each health care encounter: *This question is required.
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I believe that patients and family members bring unique perspectives and expertise to the clinical relationship. *This question is required
I work to create an environment in which patients and families feel supported enough to speak freely. *This question is required
I listen respectfully to the opinions of patients and family members. *This question is required
I encourage patients and family members to participate in decision-making about their care. *This question is required
4. At the organizational level: *This question is required.
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I consistently let colleagues know that I value the insights of patients and families. *This question is required
I believe in the importance of patient and family participation in planning and decision-making at the program and policy level. *This question is required
I believe that patients and families bring a perspective to a project that no one else can provide. *This question is required
I believe that patients and family members can look beyond their own experiences and issues. *This question is required
I believe that the perspectives and opinions of patients, families, and providers are equally valid in planning and decision-making at the program and policy level. *This question is required
5. Working with patients and families as advisors and/or members of improvement or other teams: *This question is required.
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I understand what is required and expected of patients and families who serve as advisors and/or members of improvement or other teams. *This question is required
I clearly state what is required and expected of patients and families in their roles as advisors. *This question is required
I help patients and families set clear goals for their role. *This question is required
I feel comfortable delegating responsibility to patient and family advisors and improvement team members. *This question is required
I understand that an illness or other family demands may require patients and family members to take time off from their responsibilities on these teams. *This question is required
Adapted from Jeppson, E. & Thomas, J. Essential Allies: Families as Advisors (1994) Institute for Patient- and Family-Centered Care, Bethesda, MD.
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