EQAS Customer Satisfaction Survey

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PLEASE PASS THIS SURVEY TO THE HEAD OF YOUR DEPARTMENT


Thank you for participating in the Bio-Rad EQAS Programs. Please take a few minutes to complete this questionnaire. Your feedback, both positive and negative, helps identify areas for improvement and further development of our products and services.
2. How long have you been participating in Bio-Rad EQAS programs? *This question is required.
3. In which Bio-Rad EQAS Programs do you currently participate? (Check all that apply) *This question is required.
4. In your opinion, how do you rate the following? *This question is required.
4. In your opinion, how do you rate the following? *This question is required.ExcellentGoodAveragePoorVery PoorNo Comment
On-Time Delivery of Samples
Online reporting option - EQAS Online
Online reporting option - EQAS Mobile
Turnaround Time of Reports (online)
Your Peer Group Size
Technical Support (eqas@bio-rad.com)
Technical Support (Local Country)
Analyte Levels
Overall Product Quality
Appropriate Pricing for Product Value
5. Is your lab accredited? *This question is required.
Please indicate which Standard is used for your accreditation. *This question is required.
  • * This question is required.
  • * This question is required.
6. Please rank the following EQA features in order of importance *This question is required.
Drag items from the left-hand list into the right-hand list to order them.