Central Records Customer Service

There was an error on your page. Please correct any required fields and submit again. Go to the first error
RRC Central Records Customer Service Survey
Dear Central Records Customer,

As a part of our ongoing effort to provide better customer service, the Railroad Commission of Texas (RRC) is requesting your thoughts and feedback on your Central Records experience via a short survey. The survey should take no more than a couple of minutes to complete.

Thank you for your time and input!
1. What was the purpose for your contact with the RRC's Central Records department?  (Please select all that apply) *This question is required.
2. Were the RRC staff member(s) you had contact with...? *This question is required.
2. Were the RRC staff member(s) you had contact with...? *This question is required.ExcellentAbove AverageAverageBelow AveragePoor
Knowledgeable
Helpful
Courteous
3. Did you receive the requested information in the time frame indicated? *This question is required.
4. The accuracy of service you received was? *This question is required.
5. The completeness of service you received was? *This question is required.
6. The overall satisfaction with your RRC Central Records experience was? *This question is required.
7. How often do you visit RRC Central Records as a customer? *This question is required.
9. Would you like the RRC to contact you regarding your responses to this survey? If yes, please provide your contact information.
If you provided your contact information in response to the Question #9 above, please note that the Public Information Act, in Texas Government Code § 552.137, states that an email address of a member of the public that is provided for the purpose of communication electronically with a governmental body is confidential and not subject to disclosure unless the member of the public affirmatively consents to its release. 
Survey Software powered by SurveyGizmo
Survey Software