We've detected that Javascript is not enabled. It is required for an optimal survey taking experience.
Please check your browser's settings and make sure Javascript is turned on. Learn how to enable Javascript.

Skip survey header

Central Records Customer Service

RRC Central Records Customer Service Survey

Dear Central Records Customer,

As a part of our ongoing effort to provide better customer service, the Railroad Commission of Texas (RRC) is requesting your thoughts and feedback on your Central Records experience via a short survey. The survey should take no more than a couple of minutes to complete.

Thank you for your time and input!

1. What was the purpose for your contact with the RRC's Central Records department? (Please select all that apply) *This question is required.

2. Were the RRC staff member(s) you had contact with...? *This question is required.

Space Cell	Excellent	Above Average	Average	Below Average	Poor
Knowledgeable	Knowledgeable: Excellent	Knowledgeable: Above Average	Knowledgeable: Average	Knowledgeable: Below Average	Knowledgeable: Poor
Helpful	Helpful: Excellent	Helpful: Above Average	Helpful: Average	Helpful: Below Average	Helpful: Poor
Courteous	Courteous: Excellent	Courteous: Above Average	Courteous: Average	Courteous: Below Average	Courteous: Poor

3. Did you receive the requested information in the time frame indicated? *This question is required.

4. The accuracy of service you received was? *This question is required.

5. The completeness of service you received was? *This question is required.

6. The overall satisfaction with your RRC Central Records experience was? *This question is required.

7. How often do you visit RRC Central Records as a customer? *This question is required.

8. Please provide any comments you would like to share about your experience.

9. Would you like the RRC to contact you regarding your responses to this survey? If yes, please provide your contact information.

Name
Phone Number
Email Address

10. Copy of Would you like the RRC to contact you regarding your responses to this survey? If yes, please provide your contact information.

Name
Phone Number
Email Address

If you provided your contact information in response to the Question #9 above, please note that the Public Information Act, in Texas Government Code § 552.137, states that an email address of a member of the public that is provided for the purpose of communication electronically with a governmental body is confidential and not subject to disclosure unless the member of the public affirmatively consents to its release.

Copy of If you provided your contact information in response to the Question #9 above, please note that the Public Information Act, in Texas Government Code § 552.137, states that an email address of a member of the public that is provided for the purpose of communication electronically with a governmental body is confidential and not subject to disclosure unless the member of the public affirmatively consents to its release.