ODA Customer Service Survey 2017

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The Oregon Department of Agriculture appreciates the opportunity to serve you! We want to consistently provide quality customer service. We need to hear your story to find out what is working and what needs improvement.

The survey will take 2 to 5 minutes to complete. Responses are confidential. Feel free to complete the survey more than once to provide feedback for multiple programs. Please complete the survey by September 30, 2017. 

Thank you for your time,
Alexis Taylor, ODA Director
1. Please select the customer type that best describes you: *This question is required.
4. How do you rate the timeliness of the services provided by ODA? *This question is required.
5. How do you rate the ability of ODA to provide services correctly the first time? *This question is required.
6. How do you rate the helpfulness of ODA employees? *This question is required.
7. How do you rate the knowledge and expertise of ODA employees? *This question is required.
8. How do you rate the availability of information at ODA? *This question is required.
9. How do you rate the overall quality of service provided by ODA? *This question is required.