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Blog Readers - Tell Us How You Collect Product Feedback

How do you collect product feedback?

Thanks for taking the time to provide your take on collecting product feedback. Please feel free to pass along this survey to those who may be interested.

1. What channels do you collect product feedback from? Choose all that apply. *This question is required.

Surveys
Questionnaires
In-person interviews
Virtual interviews
Social Media
Support Tickets
Phone conversations
A customer advisory board (or something similar)
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.

2. How often do you collect product feedback? *This question is required.

Daily
Weekly
Monthly
Quarterly
Annually
At product launches
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.
Not applicable

3. Who are the primary stakeholders involved in the product feedback process at your organization? *This question is required.

Product Development
UI/UX
Marketing
Sales
Customer Support
Customer Experience
Finance
Executive Leadership
Research and Development
Business Intelligence
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.
Not applicable

4. Tell us how product feedback is used in your organization from the collection of the data to product development and business decisions. Be as specific as possible. *This question is required.