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Branch Visit_Transaction Survey

We would like to know about your experience with us so that we can make your next experience even better! We appreciate your time and feedback.

For your protection, CNB will not provide login or account information via this survey. Please do not send personal identifying information (e.g. account numbers, social security numbers, passwords, login IDs, etc.). Instead, please contact Customer Service, so we can securely assist you.
This question requires a valid date format of MM/DD/YYYY.
4. Based on our customer service, how likely are you to recommend this organization to a friend or colleague? *This question is required.
Not LikelyVery Likely
5. Was the reason for your contact resolved on your first attempt? *This question is required.
6. How long have you been a customer of City National Bank? *This question is required.
7. How did you first hear about City National Bank? *This question is required.
8. Please rate the following areas: *This question is required.
Space Cell Far below expectationsBelow expectationsNeutralAbove expectationsFar above expectations
Available features
Customer service
Ease of product use
Monthly account service/service fee cost
9. What was the primary reason you opened your account with City National Bank. (Choose up to 3) *This question is required.
10. Contact information
This question requires a valid email address.