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MCAA ERP Supplemental Report


Through this survey for MCAA members, we are conducting research for a report on evaluating ERP options for mechanical contractors. We need your feedback to understand the good, the bad, and the ugly of ERP selection and look forward to working it into our analysis! Thank you in advance for your time.
What is your current ERP System? *This question is required.
Is your ERP system on-premises, hosted, or SaaS? *This question is required.
What is the size of your company's IT Department? *This question is required.
Would you consider a hosted or SaaS solution? *This question is required.
How do you access the system? *This question is required.
Is your current system robust enough for your needs? *This question is required.
Which modules do you use in your current ERP? *This question is required.
How satisfied are you with your Accounting Module? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with your Payroll module? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with your Human Resources Module? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
Does your system provide and Employee Self Service Module? *This question is required.
Do you use the Employee Self Service Portal? *This question is required.
How satisfied are you with your Procurement Module? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with your Project Management module? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with the mobile capabilities of your ERP modules? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with your CRM? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with document management in your ERP? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with Inventory Management? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with Service Management? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
Are you using mobile devices? *This question is required.
Are you using dispatch? *This question is required.
Are you using Service Billing? *This question is required.
Are you using a customer portal for service billing payments? *This question is required.
How satisfied are you with the Reporting System and the reporting capabilities of the system? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
How satisfied are you with the Business Intelligence module? *This question is required.
Not Satisfied
Satisfied
Exceeds Expectations
Do other applications integrate with your current ERP system? 
  *This question is required.
Does your ERP vendor offer an API? *This question is required.
Do you currently utilize the API? *This question is required.
What applications are you utilizing? *This question is required.
  • * This question is required.
Was the integration provided by your vendor?
  *This question is required.
Was the integration solution an existing solution or a custom developed integration from your vendor(s)?
  *This question is required.
Did a third party provide the integrations? *This question is required.
Do you have in-house development to integrate systems?