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Caltrain Website Feedback

Caltrain Website Feedback


Thank you for taking part in helping improve the web experience of the 4 million annual visitors of

We are gathering information on how satisfied users are with getting the information they need from  This information will be used to identify areas of short-term and long-term improvements.

Set aside 10 minutes of your time.
This being our first website feedback survey, we wanted to gather as much information as possible, so the survey may seem a little lengthy (10 minutes), but rest assured your efforts will be valued. We plan to report our findings and the actions we take on our Peninsula Moves blog.

The data you provide is safe and anonymized.
We will make every effort to keep your data confidential and not identifiable.  At the end of the survey, you will have the option to provide contact information if you'd like to participate in future user research efforts of our web experience.

This is a research survey, not a customer service portal.
If you need to contact customer service, please visit

Many thanks,
Caltrain Digital Team