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Gazelle Warranty Survey 2018

Gazelle User Survey - Warranty

Here at Gazelle.com, we care about our customers' wants and needs. Several customers have reached out to ask us about a potential warranty program. This survey will help us determine the best warranty offer for our customers.

1. What is your age range? *This question is required.

2. What industry do you work in? *This question is required.

3. Are you an Android or iOS (iPhone) user? *This question is required.

4. Have you ever damaged or broken a cell phone? *This question is required.

5. What kind of damage? *This question is required.

Water Damage
Cracked Screen
Device Malfunctioning
Other - Write In Please enter an 'other' value for this selection.

6. How did you break/damage your phone? *This question is required.

6. Were you covered by warranty? *This question is required.

6. Do you have warranty? *This question is required.

6. If you fixed your phone, what was the estimated cost?

6. Are you interested in purchasing an extended warranty (to cover accidental and functional issues on your phone)? *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Not Interested	0	1	2	3	4	5	6	7	8	9	10	Very Interested