Make a complaint

If you wish to make a complaint online, please complete the form below.

We will acknowledge your request within three business days.

For more information about the complaint process and our commitment to you, visit our complaints page.

Your name *This question is required.

Your organisation (if relevant)

Your email *This question is required. This question requires a valid email address.

Your contact phone number *This question is required. This question requires a valid number format.

Your preferred method of contact *This question is required.

Your postal address *This question is required.

Council department and/or Council officer you have been dealing with

Enter details of your complaint, being as specific as possible *This question is required.

What is your desired solution?

Would you like someone to call you to discuss your complaint in more detail?

1. Upload files to support your complaint (optional)Types of files accepted: png, gif, jpg, jpeg, doc, xls, docx, xlsx, pdf, txt