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Plug & Play Network Review

Launched in July 2017, the Plug & Play Network (PPN) provides assistance to Singapore companies entering overseas markets with key resources such as competitor analysis, customised market research report and business matching. This is done through our network of consultants and co-working space partners in South East Asia, India and China.

We are currently reviewing the PPN and would like to seek your valuable feedback to ensure our programme remains relevant in serving companies’ overseas expansion needs. The survey will take approximately 5 minutes to complete. You may be contacted after the survey should clarification be needed regarding the inputs. All information provided will be kept strictly confidential for our agency’s internal use and reference only.

1. Full Name: *This question is required.

2. Company’s Name: *This question is required.

3. Contact No: *This question is required.

4. Country/ Countries of Enquiry or Entry: *This question is required.

5. How did you first hear about PPN? *This question is required.

Please enter an 'other' value for this selection.

6. What service(s) did you engage under the PPN? (You may select more than one) *This question is required.

Market Research
Business Matching
Consultancy/ Advisory
Co-Working Space
Others - Please specify Please enter an 'other' value for this selection. * This question is required.

7. How has the PPN supported you in your overseas market entry plans? (You may select more than one) *This question is required.

Provide preliminary assessment of opportunities in-market
Provide an understanding of the targeted customer segments
Provide relevant market information to customise product/service offering for the market/s
Understand key competitors to differentiate your brand
Identify the location to set up your business in-market
Identify the business entry mode for the specific overseas market(s) (e.g. Joint venture, distributor etc.)
Facilitate in-market set up via co-working space
Others - Please specify Please enter an 'other' value for this selection. * This question is required.
NA

8. How has the PPN not supported you in your overseas expansion? (You may select more than one) *This question is required.

Lack of practical market insights and advice from the market research and advisory to help me make the appropriate market entry decisions.
Project / service scope offered under PPN are too basic and broad to be useful
Partners under PPN are not experienced in the market/s that I am looking at
Others - Please specify Please enter an 'other' value for this selection. * This question is required.
NA

9. What is your immediate plan for the overseas market/s following the support/advisory you have received through PPN? *This question is required.

Please enter an 'other' value for this selection.

10. What is the timeline you are looking at to enter the specific market/s? *This question is required.

Please enter an 'other' value for this selection.

11. How do you think PPN can be improved to better support companies’ plans for overseas expansion? *This question is required.

12. Would you choose to tap on PPN for other market/s you may be exploring? *This question is required.

Please enter an 'other' value for this selection.

Please rate your experience with the PPN service provider you have worked with. If your service provider is a business consultant – please proceed to 13 to 17.
For Co-working space, please proceed to 18 to 22.

Business Consultant

13. Providing relevant Market Advisory & Information to support your overseas venture

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

14. Business Matching with quality agents/ distributors/ customers in-market

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

15. Professionalism

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

16. Value for money

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

17. Overall Rating

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

Co-working Space

18. Location & Accessibility

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

19. Strong community and resource support (e.g. links to advisory and networking)

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

20. Professionalism

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

21. Value for money

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

22. Overall Rating

1 (Poor)	2	3	4	5 (Excellent)	NA
1 (Poor)	2	3	4	5 (Excellent)	NA

23. Please share any other feedback you may have regarding PPN and/or its network of service providers: *This question is required.