OTA Service Registration Process

Volvo Remote Programming Registration

Thank you for your interest in the Volvo Remote Programming service!
To register, please fill out the form below.

Once submitted, our Registration Team will perform a contact verification and vehicle eligibility* check.
(*Only trucks built after October 2016 [Model year 2017, 2018 or above] are eligible for Remote Programming. Eligible trucks must be Volvo-powered with Greenhouse Gas 2017 Emissions and equipped with Remote Diagnostics.)

Within 10 business days of registration, you will receive a confirmation email stating that you are now live, along with a complete overview of the service.

Questions or need help? Email the Remote Programming Support Team at Support.OTARP@volvo.com

Company/Fleet Information
Please provide the below information on your company/fleet.

Fleet Company Legal Name *This question is required.

First Name *This question is required.

Last Name *This question is required.

Email Address *This question is required. This question requires a valid email address.

Job Title

Phone Number

Company/Fleet VIN
Enter ONE complete 17-digit VIN number for a 2017 or above truck to properly identify your trucks during the verification process.

VIN *This question is required.

You can also upload your entire VIN list as an EXCEL file below by browsing to a saved version on your computer.

Please note:
- Maximum uploaded file size is 10MB.
- After you browse and open your file, wait a few seconds for it to upload. When you see the file displayed and see a red X, then it has been uploaded.

File: {{filename}} delete

Contact Information

Please provide the contact information of any person(s) who you authorize to request/approve remote updates to all VINs eligible for remote programming.

These details will only be shared with the Remote Programming Support Team.

If you need to add additional contacts for your fleet, please contact the Remote Programming Support Team at Support.OTARP@volvo.com

1. Primary Contact
Primary authorized person to contact when software updates and parameter changes are available for a truck(s).
This will be the person who will receive Remote Diagnostics emails for cases where a Remote Software Update can improve a fault. This person will also receive the ASIST case notes.

First Name *This question is required.

Last Name *This question is required.

Phone Number *This question is required.

Mobile Phone

Email Address *This question is required. This question requires a valid email address.

City and State

Special Instructions

2. Contact
Additional person who is authorized to contact when software updates are available for a truck(s).

Is this a primary authorized person to contact when software updates and parameter changes are available for a truck(s)?
This will be the person who will receive Remote Diagnostics emails for cases where a Remote Software Update can improve a fault. This person will also receive the ASIST case notes.

First Name

Last Name

Phone Number

Mobile Phone

Email Address This question requires a valid email address.

City and State

Special Instructions

3. Contact
Additional person who is authorized to contact when software updates are available for a truck(s).

Is this a primary authorized person to contact when software updates and parameter changes are available for a truck(s)?
This will be the person who will receive Remote Diagnostics emails for cases where a Remote Software Update can improve a fault. This person will also receive the ASIST case notes.

First Name

Last Name

Phone Number

Mobile Phone

Email Address This question requires a valid email address.

City and State

Special Instructions