Trucks Dealer Portal Access Issue

Are you a dealer or internal/corporate user?

Please register a case with the Dealer Support Center.

Did you request access to Trucks Dealer Portal (TDP) as a business application in FAROS already? *This question is required.

What date did you request it? *This question is required. If you no longer have the email that FAROS sent to you, you can check in FAROS. Look under self service > service information > request history. This question requires a valid date format of MM/DD/YYYY.

calendar

Internal Corporate Users: Request TDP access in FAROS (under self service/business applications - type TDP and search). For application requests, view the description for each application from the Applications menu to find out how corporate users request access.

Allow at least 5 business days for User Administration to complete your FAROS request. If you still haven't received an email from FAROS informing you that your request has been processed, you can then continue to fill out this form and we will investigate.

Internal/Corporate Contact Information

User ID: *This question is required.

Password: This is so we can better troubleshoot your issue, if you are willing to provide it.

Name: *This question is required.

Email Address: *This question is required. This question requires a valid email address.

Brand: *This question is required.

Do you use Tech Tool? *This question is required.

Tech Tool Client ID: *This question is required.

What is the error message you are receiving when you try to login to the portal(s)? *This question is required.