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Customer Service Rep Application

Saddleback Leather Co. Customer Service Rep Job Application

We only accept online applications for this position. If you believe you are a good candidate for the Customer Service Rep job we want to hear from you--so please do apply. We will acknowledge receipt of all applications within a week. After we have reviewed your application we will be in contact to either schedule a short introductory interview or let you know your application has been declined for further consideration. All information you provide us is confidential and we will not use this information for any purpose other than considering you for our job opening. Thank you in advance for taking the time to provide us with this information.

1. What is your name? *This question is required.

2. What is your email address? *This question is required.

3. Tell us in a few words why you believe you are qualified for this position. Go ahead, sell us on hiring you. Why are you a good candidate for this job? We like specifics. *This question is required.

4. What is your experience as a Customer Service Rep or working with the public? *This question is required.

For these next few questions please rate yourself on the following skills:

5. Your ability to build relationships with customers? *This question is required.

I tolerate people

I am highly skilled

6. Your ability to dissect an issue and understand the real problem? *This question is required.

Problems stress me

I am an expert

7. How good are you at calming and empathizing with customers? *This question is required.

Not strong

I can calm anyone

8. How good are you at letting your personality show in your writing? *This question is required.

I like to stay private

My writing is a window into my soul

9. How much do you enjoy getting to know many new people? *This question is required.

New people overwhelm me

I've never met a stranger

10. What would people say about how fast you work? *This question is required.

I am the hare

I am the tortoise

11. Your ability to resolve conflict and create a win/win situation? *This question is required.

I avoid conflict

I am highly skilled

12. Your attention to detail? *This question is required.

Inattentive

Very attentive

13. Tell us about your most recent employer *This question is required. Please include title, responsibilities, dates of employment and salary

14. Tell us about your most previous employer *This question is required. Please include title, responsibilities, dates of employment and salary

15. Tell us about your next previous employer *This question is required. Please include title, responsibilities, dates of employment and salary

16. What are your hobbies? *This question is required.

17. Tell me about your involvement in serving your community? *This question is required. It could be with a service organization, your church, your neighborhood etc. But how do you make a difference in the world?

18. What do you enjoy most about working? *This question is required.

19. What is the worst job you have ever had and why? *This question is required.

20. What is the best job you have ever had and why? *This question is required.

21. Why do you want to work for Saddleback Leather? *This question is required. Feel free to be honest. If you are out of work and need the money, we understand. If you want a better job, let us know. If there is something about our company that you like, tell us what it is.

22. At Saddleback we use the Core Values Index Assessment to understand how our team approaches work and what they value. It is a simple, 10 minute survey that we feel will be valuable to yourself as well as our process. Please take the survey and copy the link to your results into the answer box below. *This question is required. Copy this link into a new tab to take the assessment:
http://members.taylorprotocols.com/Tools/CVIGift.aspx?GiftHash=a6d9f914-5adb-1030-aa1a-adf0ab89abbd

23. What was your Core Values Index?
Fill in the first option with the first descriptor from the CVI assessment
Fill in the 2nd option with the 2nd descriptor from the CVI assessment *This question is required.For example, if your results said: "Sue, the CVI assessment found you are a MERCHANT-INNOVATOR";
You would first choose Merchant and then choose Innovator in the choices below

Space Cell	Builder	Merchant	Innovator	Banker
First Descriptor	First Descriptor: Builder	First Descriptor: Merchant	First Descriptor: Innovator	First Descriptor: Banker
Second Descriptor	Second Descriptor: Builder	Second Descriptor: Merchant	Second Descriptor: Innovator	Second Descriptor: Banker

24. When could you begin work? *This question is required.

25. Number of hours you are available per week and your availability Monday through Saturday? *This question is required.

26. What is your address and telephone number? *This question is required.

27. How did you hear of this job opening? *This question is required.Please let us know how you got here - thanks for taking your time to apply for our opening!

Please enter an 'other' value for this selection.

28. Please attach your resume here: *This question is required.

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