Skip survey header

Machias Customers

Thank you for participating in this survey. We'd like to ask you about your banking relationships and perceptions of the banks and credit unions here in Maine. 
1. Do you have your primary checking account with Machias Savings Bank? *This question is required.
Do you own a small business? *This question is required.
How long have you been a customer of Machias Savings Bank? *This question is required.
Which of the following financial products or accounts do you currently have with the following financial institutions? (Please select as many products as you have with the bank listed in each row. If you don't have any products with the listed bank, please select "NO PRODUCTS") *This question is required.
Space Cell NO PRODUCTSChecking account(s)Savings account(s)Credit card(s)Mortgage(s)Personal loan(s)Investment/brokerage account(s)
Bangor Savings Bank
Bank of America
Bar Harbor Bank & Trust
Camden National Bank
First National Bank (The First)
Gorham Savings Bank
Katahdin Trust Company
KeyBank
Machias Savings Bank
TD Bank
A credit union in Maine
If you were looking for a new checking account, which features or factors would be most important to your decision? (select up to five) *This question is required.
If you were looking for a new banking relationship, how important would it be to you that the bank or credit union of your choice demonstrate the following attributes? *This question is required.
Not at all importantNot very importantSomewhat importantExtremely importantI don't know
Down-to-earth, small town
Community-oriented
Innovative
Convenient, easy to do business with
Friendly
Passionate
Empathetic
Proactive
Admired by its own employees
To what extent do the following attributes describe Machias Savings Bank? *This question is required.
Not at allNot very muchTo some extentTo great extentI don't know
Down-to-earth, small town
Community-oriented
Innovative
Convenient, easy to do business with
Friendly
Passionate
Empathetic
Proactive
Admired by its own employees
Why did you select Machias Savings Bank for your primary checking account? (select all that apply) *This question is required.
If you were in the market for a deposit account (e.g., checking or savings account), how likely would you be to consider the following financial institutions? (please select one answer per row) *This question is required.
Not at all likelyNot very likelySomewhat likelyVery likelyI don't know
Bangor Savings Bank
Bar Harbor Bank and Trust
Camden National Bank
First National Bank (The First)
Gorham Savings Bank
Katahdin Trust Company
Machias Savings Bank
TD Bank
Key Bank
A credit union in Maine
If you were in the market for a loan (e.g., mortgage, home equity loan, personal loan), how likely would you be to consider the following financial institutions? (please select one answer per row) *This question is required.
Not at all likelyNot very likelySomewhat likelyVery likelyI don't know
Bangor Savings Bank
Bar Harbor Bank and Trust
Camden National Bank
First National Bank (The First)
Gorham Savings Bank
Katahdin Trust Company
Machias Savings Bank
TD Bank
Key Bank
A credit union in Maine
If you were in the market for a deposit account or loan for your small business, how likely would you be to consider the following financial institutions? (please select one answer per row) *This question is required.
Not at all likelyNot very likelySomewhat likelyVery likelyI don't know
Bangor Savings Bank
Bar Harbor Bank and Trust
Camden National Bank
First National Bank (The First)
Gorham Savings Bank
Katahdin Trust Company
Machias Savings Bank
TD Bank
Key Bank
A credit union in Maine
In the past year, where have you heard about or seen Machias Savings Bank? *This question is required.
If you were in the market for a new checking account, which of the following would you turn to to get information to help you make your choice of account and provider?  *This question is required.
Which of the following categories best describes your age? *This question is required.
What is your annual household income?
To which gender identity do you most identify?
What is your current employment status?
Are you self-employed?
What is highest degree or level of school you have achieved?
Do you own a smartphone (e.g., Apple iPhone, Samsung Galaxy, etc.)? *This question is required.
Have you ever started your own business? *This question is required.
Which statement best describes you? *This question is required.
Do you subscribe to Amazon Prime?
Amazon is thinking of offering a banking product similar to a checking account from a bank. For a monthly fee (somewhere between $5 and $10), the service would include basic checking account services plus cell phone damage protection, ID theft protection, roadside assistance, travel insurance, and discounts on products sold on Amazon. Which statement best describes what you would do if Amazon launched this service?