Business Sentiment Survey 2019

Quickly Discover How Manex Can Create Wins in Your Business.

1. Please provide the following: *This question is required.

NAME
COMPANY NAME

Directions: Please number each of the following statements on a scale from 1 through 5.

2. Sales/Revenue *This question is required.

Space Cell	1 - Not A Problem	2 - Rarely A Problem	3 - Frequent Problem	4 - Serious Problem	5 - Serious, Must Fix!
We are getting in front of enough new prospects	We are getting in front of enough new prospects: 1 - Not A Problem	We are getting in front of enough new prospects: 2 - Rarely A Problem	We are getting in front of enough new prospects: 3 - Frequent Problem	We are getting in front of enough new prospects: 4 - Serious Problem	We are getting in front of enough new prospects: 5 - Serious, Must Fix!
We are closing enough new business	We are closing enough new business: 1 - Not A Problem	We are closing enough new business: 2 - Rarely A Problem	We are closing enough new business: 3 - Frequent Problem	We are closing enough new business: 4 - Serious Problem	We are closing enough new business: 5 - Serious, Must Fix!
Our margins are getting thinner – downward price pressures	Our margins are getting thinner – downward price pressures: 1 - Not A Problem	Our margins are getting thinner – downward price pressures: 2 - Rarely A Problem	Our margins are getting thinner – downward price pressures: 3 - Frequent Problem	Our margins are getting thinner – downward price pressures: 4 - Serious Problem	Our margins are getting thinner – downward price pressures: 5 - Serious, Must Fix!
We are losing business/margins to offshore competitors	We are losing business/margins to offshore competitors: 1 - Not A Problem	We are losing business/margins to offshore competitors: 2 - Rarely A Problem	We are losing business/margins to offshore competitors: 3 - Frequent Problem	We are losing business/margins to offshore competitors: 4 - Serious Problem	We are losing business/margins to offshore competitors: 5 - Serious, Must Fix!
We are wasting time with people who end up not doing business with us (not qualifying)	We are wasting time with people who end up not doing business with us (not qualifying): 1 - Not A Problem	We are wasting time with people who end up not doing business with us (not qualifying): 2 - Rarely A Problem	We are wasting time with people who end up not doing business with us (not qualifying): 3 - Frequent Problem	We are wasting time with people who end up not doing business with us (not qualifying): 4 - Serious Problem	We are wasting time with people who end up not doing business with us (not qualifying): 5 - Serious, Must Fix!
Our people are not as consultative as I would like, they show up and dump product knowledge	Our people are not as consultative as I would like, they show up and dump product knowledge: 1 - Not A Problem	Our people are not as consultative as I would like, they show up and dump product knowledge: 2 - Rarely A Problem	Our people are not as consultative as I would like, they show up and dump product knowledge: 3 - Frequent Problem	Our people are not as consultative as I would like, they show up and dump product knowledge: 4 - Serious Problem	Our people are not as consultative as I would like, they show up and dump product knowledge: 5 - Serious, Must Fix!
We spend too much time with people that are not the ultimate decision maker	We spend too much time with people that are not the ultimate decision maker: 1 - Not A Problem	We spend too much time with people that are not the ultimate decision maker: 2 - Rarely A Problem	We spend too much time with people that are not the ultimate decision maker: 3 - Frequent Problem	We spend too much time with people that are not the ultimate decision maker: 4 - Serious Problem	We spend too much time with people that are not the ultimate decision maker: 5 - Serious, Must Fix!
We are not closing business fast enough - the sales cycle has gotten longer	We are not closing business fast enough - the sales cycle has gotten longer: 1 - Not A Problem	We are not closing business fast enough - the sales cycle has gotten longer: 2 - Rarely A Problem	We are not closing business fast enough - the sales cycle has gotten longer: 3 - Frequent Problem	We are not closing business fast enough - the sales cycle has gotten longer: 4 - Serious Problem	We are not closing business fast enough - the sales cycle has gotten longer: 5 - Serious, Must Fix!
We are being used for our information like price, creative ideas, demos, resources (free consulting)	We are being used for our information like price, creative ideas, demos, resources (free consulting): 1 - Not A Problem	We are being used for our information like price, creative ideas, demos, resources (free consulting): 2 - Rarely A Problem	We are being used for our information like price, creative ideas, demos, resources (free consulting): 3 - Frequent Problem	We are being used for our information like price, creative ideas, demos, resources (free consulting): 4 - Serious Problem	We are being used for our information like price, creative ideas, demos, resources (free consulting): 5 - Serious, Must Fix!
Our competitors seem to be taking market share off us	Our competitors seem to be taking market share off us: 1 - Not A Problem	Our competitors seem to be taking market share off us: 2 - Rarely A Problem	Our competitors seem to be taking market share off us: 3 - Frequent Problem	Our competitors seem to be taking market share off us: 4 - Serious Problem	Our competitors seem to be taking market share off us: 5 - Serious, Must Fix!
I wish we could become better at prospecting – we have such a great story to tell	I wish we could become better at prospecting – we have such a great story to tell: 1 - Not A Problem	I wish we could become better at prospecting – we have such a great story to tell: 2 - Rarely A Problem	I wish we could become better at prospecting – we have such a great story to tell: 3 - Frequent Problem	I wish we could become better at prospecting – we have such a great story to tell: 4 - Serious Problem	I wish we could become better at prospecting – we have such a great story to tell: 5 - Serious, Must Fix!
We provide proposals/quotations that are being used to beat our competitors’ prices down	We provide proposals/quotations that are being used to beat our competitors’ prices down: 1 - Not A Problem	We provide proposals/quotations that are being used to beat our competitors’ prices down: 2 - Rarely A Problem	We provide proposals/quotations that are being used to beat our competitors’ prices down: 3 - Frequent Problem	We provide proposals/quotations that are being used to beat our competitors’ prices down: 4 - Serious Problem	We provide proposals/quotations that are being used to beat our competitors’ prices down: 5 - Serious, Must Fix!
Our actual time to deliver an order prevents us from getting a significant number of deals	Our actual time to deliver an order prevents us from getting a significant number of deals: 1 - Not A Problem	Our actual time to deliver an order prevents us from getting a significant number of deals: 2 - Rarely A Problem	Our actual time to deliver an order prevents us from getting a significant number of deals: 3 - Frequent Problem	Our actual time to deliver an order prevents us from getting a significant number of deals: 4 - Serious Problem	Our actual time to deliver an order prevents us from getting a significant number of deals: 5 - Serious, Must Fix!

3. Staff *This question is required.

Space Cell	1 - Not A Problem	2 - Rarely A Problem	3 - Frequent Problem	4 - Serious Problem	5 - Serious, Must Fix!
Recruiting is not an issue for us. We are connected, locked and loaded when the need occurs	Recruiting is not an issue for us. We are connected, locked and loaded when the need occurs: 1 - Not A Problem	Recruiting is not an issue for us. We are connected, locked and loaded when the need occurs: 2 - Rarely A Problem	Recruiting is not an issue for us. We are connected, locked and loaded when the need occurs: 3 - Frequent Problem	Recruiting is not an issue for us. We are connected, locked and loaded when the need occurs: 4 - Serious Problem	Recruiting is not an issue for us. We are connected, locked and loaded when the need occurs: 5 - Serious, Must Fix!
I am not sure that we have the ‘right people in the right seats on the bus’	I am not sure that we have the ‘right people in the right seats on the bus’: 1 - Not A Problem	I am not sure that we have the ‘right people in the right seats on the bus’: 2 - Rarely A Problem	I am not sure that we have the ‘right people in the right seats on the bus’: 3 - Frequent Problem	I am not sure that we have the ‘right people in the right seats on the bus’: 4 - Serious Problem	I am not sure that we have the ‘right people in the right seats on the bus’: 5 - Serious, Must Fix!
Our team doesn’t seem motivated enough	Our team doesn’t seem motivated enough: 1 - Not A Problem	Our team doesn’t seem motivated enough: 2 - Rarely A Problem	Our team doesn’t seem motivated enough: 3 - Frequent Problem	Our team doesn’t seem motivated enough: 4 - Serious Problem	Our team doesn’t seem motivated enough: 5 - Serious, Must Fix!
We must hire a better caliber employee to compete today, but don’t know where to begin	We must hire a better caliber employee to compete today, but don’t know where to begin: 1 - Not A Problem	We must hire a better caliber employee to compete today, but don’t know where to begin: 2 - Rarely A Problem	We must hire a better caliber employee to compete today, but don’t know where to begin: 3 - Frequent Problem	We must hire a better caliber employee to compete today, but don’t know where to begin: 4 - Serious Problem	We must hire a better caliber employee to compete today, but don’t know where to begin: 5 - Serious, Must Fix!
We feel daunted by the thought of hiring a team that really can perform	We feel daunted by the thought of hiring a team that really can perform: 1 - Not A Problem	We feel daunted by the thought of hiring a team that really can perform: 2 - Rarely A Problem	We feel daunted by the thought of hiring a team that really can perform: 3 - Frequent Problem	We feel daunted by the thought of hiring a team that really can perform: 4 - Serious Problem	We feel daunted by the thought of hiring a team that really can perform: 5 - Serious, Must Fix!
We do not have a training budget in place	We do not have a training budget in place: 1 - Not A Problem	We do not have a training budget in place: 2 - Rarely A Problem	We do not have a training budget in place: 3 - Frequent Problem	We do not have a training budget in place: 4 - Serious Problem	We do not have a training budget in place: 5 - Serious, Must Fix!
We need to bring our production team to the next level	We need to bring our production team to the next level: 1 - Not A Problem	We need to bring our production team to the next level: 2 - Rarely A Problem	We need to bring our production team to the next level: 3 - Frequent Problem	We need to bring our production team to the next level: 4 - Serious Problem	We need to bring our production team to the next level: 5 - Serious, Must Fix!
We need a systematic approach to workplace organization and work procedures	We need a systematic approach to workplace organization and work procedures: 1 - Not A Problem	We need a systematic approach to workplace organization and work procedures: 2 - Rarely A Problem	We need a systematic approach to workplace organization and work procedures: 3 - Frequent Problem	We need a systematic approach to workplace organization and work procedures: 4 - Serious Problem	We need a systematic approach to workplace organization and work procedures: 5 - Serious, Must Fix!
We need to eliminate inefficiencies, fuel profitability and cultivate a culture to support it	We need to eliminate inefficiencies, fuel profitability and cultivate a culture to support it: 1 - Not A Problem	We need to eliminate inefficiencies, fuel profitability and cultivate a culture to support it: 2 - Rarely A Problem	We need to eliminate inefficiencies, fuel profitability and cultivate a culture to support it: 3 - Frequent Problem	We need to eliminate inefficiencies, fuel profitability and cultivate a culture to support it: 4 - Serious Problem	We need to eliminate inefficiencies, fuel profitability and cultivate a culture to support it: 5 - Serious, Must Fix!
We need to involve every employee in developing improvement suggestions on a regular basis	We need to involve every employee in developing improvement suggestions on a regular basis: 1 - Not A Problem	We need to involve every employee in developing improvement suggestions on a regular basis: 2 - Rarely A Problem	We need to involve every employee in developing improvement suggestions on a regular basis: 3 - Frequent Problem	We need to involve every employee in developing improvement suggestions on a regular basis: 4 - Serious Problem	We need to involve every employee in developing improvement suggestions on a regular basis: 5 - Serious, Must Fix!
We either do not have a quality system or we do not follow it to its full potential	We either do not have a quality system or we do not follow it to its full potential: 1 - Not A Problem	We either do not have a quality system or we do not follow it to its full potential: 2 - Rarely A Problem	We either do not have a quality system or we do not follow it to its full potential: 3 - Frequent Problem	We either do not have a quality system or we do not follow it to its full potential: 4 - Serious Problem	We either do not have a quality system or we do not follow it to its full potential: 5 - Serious, Must Fix!

4. Analysis & Planning *This question is required.

Space Cell	1 - Not A Problem	2 - Rarely A Problem	3 - Frequent Problem	4 - Serious Problem	5 - Serious, Must Fix!
We benchmark our business against the industry best in class metrics	We benchmark our business against the industry best in class metrics: 1 - Not A Problem	We benchmark our business against the industry best in class metrics: 2 - Rarely A Problem	We benchmark our business against the industry best in class metrics: 3 - Frequent Problem	We benchmark our business against the industry best in class metrics: 4 - Serious Problem	We benchmark our business against the industry best in class metrics: 5 - Serious, Must Fix!
We analyze our financials on a regular basis	We analyze our financials on a regular basis: 1 - Not A Problem	We analyze our financials on a regular basis: 2 - Rarely A Problem	We analyze our financials on a regular basis: 3 - Frequent Problem	We analyze our financials on a regular basis: 4 - Serious Problem	We analyze our financials on a regular basis: 5 - Serious, Must Fix!
We know how to value the business	We know how to value the business: 1 - Not A Problem	We know how to value the business: 2 - Rarely A Problem	We know how to value the business: 3 - Frequent Problem	We know how to value the business: 4 - Serious Problem	We know how to value the business: 5 - Serious, Must Fix!
We know our core production metrics	We know our core production metrics: 1 - Not A Problem	We know our core production metrics: 2 - Rarely A Problem	We know our core production metrics: 3 - Frequent Problem	We know our core production metrics: 4 - Serious Problem	We know our core production metrics: 5 - Serious, Must Fix!
We know which of our top 20 accounts are most profitable or least profitable and why	We know which of our top 20 accounts are most profitable or least profitable and why: 1 - Not A Problem	We know which of our top 20 accounts are most profitable or least profitable and why: 2 - Rarely A Problem	We know which of our top 20 accounts are most profitable or least profitable and why: 3 - Frequent Problem	We know which of our top 20 accounts are most profitable or least profitable and why: 4 - Serious Problem	We know which of our top 20 accounts are most profitable or least profitable and why: 5 - Serious, Must Fix!
We do not have the data needed to find solutions to problems	We do not have the data needed to find solutions to problems: 1 - Not A Problem	We do not have the data needed to find solutions to problems: 2 - Rarely A Problem	We do not have the data needed to find solutions to problems: 3 - Frequent Problem	We do not have the data needed to find solutions to problems: 4 - Serious Problem	We do not have the data needed to find solutions to problems: 5 - Serious, Must Fix!
Our supplier scorecard is an issue / risk to our business	Our supplier scorecard is an issue / risk to our business: 1 - Not A Problem	Our supplier scorecard is an issue / risk to our business: 2 - Rarely A Problem	Our supplier scorecard is an issue / risk to our business: 3 - Frequent Problem	Our supplier scorecard is an issue / risk to our business: 4 - Serious Problem	Our supplier scorecard is an issue / risk to our business: 5 - Serious, Must Fix!
We have not performed a SWOT Analysis on our business nor our two most significant competitors	We have not performed a SWOT Analysis on our business nor our two most significant competitors: 1 - Not A Problem	We have not performed a SWOT Analysis on our business nor our two most significant competitors: 2 - Rarely A Problem	We have not performed a SWOT Analysis on our business nor our two most significant competitors: 3 - Frequent Problem	We have not performed a SWOT Analysis on our business nor our two most significant competitors: 4 - Serious Problem	We have not performed a SWOT Analysis on our business nor our two most significant competitors: 5 - Serious, Must Fix!
We do not know how to tie compensation and bonus to key performance metrics	We do not know how to tie compensation and bonus to key performance metrics: 1 - Not A Problem	We do not know how to tie compensation and bonus to key performance metrics: 2 - Rarely A Problem	We do not know how to tie compensation and bonus to key performance metrics: 3 - Frequent Problem	We do not know how to tie compensation and bonus to key performance metrics: 4 - Serious Problem	We do not know how to tie compensation and bonus to key performance metrics: 5 - Serious, Must Fix!
Our employees are unaware of our performance and or financial goals	Our employees are unaware of our performance and or financial goals: 1 - Not A Problem	Our employees are unaware of our performance and or financial goals: 2 - Rarely A Problem	Our employees are unaware of our performance and or financial goals: 3 - Frequent Problem	Our employees are unaware of our performance and or financial goals: 4 - Serious Problem	Our employees are unaware of our performance and or financial goals: 5 - Serious, Must Fix!
We do not have or completely use an existing ERP system	We do not have or completely use an existing ERP system: 1 - Not A Problem	We do not have or completely use an existing ERP system: 2 - Rarely A Problem	We do not have or completely use an existing ERP system: 3 - Frequent Problem	We do not have or completely use an existing ERP system: 4 - Serious Problem	We do not have or completely use an existing ERP system: 5 - Serious, Must Fix!

5. Strategy *This question is required.

Space Cell	1 - Not A Problem	2 - Rarely A Problem	3 - Frequent Problem	4 - Serious Problem	5 - Serious, Must Fix!
We have a three to five-year business plan and forecast	We have a three to five-year business plan and forecast: 1 - Not A Problem	We have a three to five-year business plan and forecast: 2 - Rarely A Problem	We have a three to five-year business plan and forecast: 3 - Frequent Problem	We have a three to five-year business plan and forecast: 4 - Serious Problem	We have a three to five-year business plan and forecast: 5 - Serious, Must Fix!
Our product development cycle is too slow and lacking creativity	Our product development cycle is too slow and lacking creativity: 1 - Not A Problem	Our product development cycle is too slow and lacking creativity: 2 - Rarely A Problem	Our product development cycle is too slow and lacking creativity: 3 - Frequent Problem	Our product development cycle is too slow and lacking creativity: 4 - Serious Problem	Our product development cycle is too slow and lacking creativity: 5 - Serious, Must Fix!
We need to differentiate ourselves to combat the commoditization of our product	We need to differentiate ourselves to combat the commoditization of our product: 1 - Not A Problem	We need to differentiate ourselves to combat the commoditization of our product: 2 - Rarely A Problem	We need to differentiate ourselves to combat the commoditization of our product: 3 - Frequent Problem	We need to differentiate ourselves to combat the commoditization of our product: 4 - Serious Problem	We need to differentiate ourselves to combat the commoditization of our product: 5 - Serious, Must Fix!
We deliver superior service/product to our customers, but aren’t getting superior price or margins	We deliver superior service/product to our customers, but aren’t getting superior price or margins: 1 - Not A Problem	We deliver superior service/product to our customers, but aren’t getting superior price or margins: 2 - Rarely A Problem	We deliver superior service/product to our customers, but aren’t getting superior price or margins: 3 - Frequent Problem	We deliver superior service/product to our customers, but aren’t getting superior price or margins: 4 - Serious Problem	We deliver superior service/product to our customers, but aren’t getting superior price or margins: 5 - Serious, Must Fix!
We need to separate strategic and tactical ideas into cohesive actionable plans	We need to separate strategic and tactical ideas into cohesive actionable plans: 1 - Not A Problem	We need to separate strategic and tactical ideas into cohesive actionable plans: 2 - Rarely A Problem	We need to separate strategic and tactical ideas into cohesive actionable plans: 3 - Frequent Problem	We need to separate strategic and tactical ideas into cohesive actionable plans: 4 - Serious Problem	We need to separate strategic and tactical ideas into cohesive actionable plans: 5 - Serious, Must Fix!
We feel reactive to the industry and economy	We feel reactive to the industry and economy: 1 - Not A Problem	We feel reactive to the industry and economy: 2 - Rarely A Problem	We feel reactive to the industry and economy: 3 - Frequent Problem	We feel reactive to the industry and economy: 4 - Serious Problem	We feel reactive to the industry and economy: 5 - Serious, Must Fix!
We don’t have a proper understanding of Key Customer segments, and how to prioritize them	We don’t have a proper understanding of Key Customer segments, and how to prioritize them: 1 - Not A Problem	We don’t have a proper understanding of Key Customer segments, and how to prioritize them: 2 - Rarely A Problem	We don’t have a proper understanding of Key Customer segments, and how to prioritize them: 3 - Frequent Problem	We don’t have a proper understanding of Key Customer segments, and how to prioritize them: 4 - Serious Problem	We don’t have a proper understanding of Key Customer segments, and how to prioritize them: 5 - Serious, Must Fix!
We have lost some key accounts and aren’t sure why	We have lost some key accounts and aren’t sure why: 1 - Not A Problem	We have lost some key accounts and aren’t sure why: 2 - Rarely A Problem	We have lost some key accounts and aren’t sure why: 3 - Frequent Problem	We have lost some key accounts and aren’t sure why: 4 - Serious Problem	We have lost some key accounts and aren’t sure why: 5 - Serious, Must Fix!
We are getting the ‘low hanging fruit’, but can’t seem to crack the tougher ‘ideal’ ones	We are getting the ‘low hanging fruit’, but can’t seem to crack the tougher ‘ideal’ ones: 1 - Not A Problem	We are getting the ‘low hanging fruit’, but can’t seem to crack the tougher ‘ideal’ ones: 2 - Rarely A Problem	We are getting the ‘low hanging fruit’, but can’t seem to crack the tougher ‘ideal’ ones: 3 - Frequent Problem	We are getting the ‘low hanging fruit’, but can’t seem to crack the tougher ‘ideal’ ones: 4 - Serious Problem	We are getting the ‘low hanging fruit’, but can’t seem to crack the tougher ‘ideal’ ones: 5 - Serious, Must Fix!
The staff properly understands our Top 10 KPI’s	The staff properly understands our Top 10 KPI’s: 1 - Not A Problem	The staff properly understands our Top 10 KPI’s: 2 - Rarely A Problem	The staff properly understands our Top 10 KPI’s: 3 - Frequent Problem	The staff properly understands our Top 10 KPI’s: 4 - Serious Problem	The staff properly understands our Top 10 KPI’s: 5 - Serious, Must Fix!
Customers could buy more types of products from us, but we struggle to expand the relationship	Customers could buy more types of products from us, but we struggle to expand the relationship: 1 - Not A Problem	Customers could buy more types of products from us, but we struggle to expand the relationship: 2 - Rarely A Problem	Customers could buy more types of products from us, but we struggle to expand the relationship: 3 - Frequent Problem	Customers could buy more types of products from us, but we struggle to expand the relationship: 4 - Serious Problem	Customers could buy more types of products from us, but we struggle to expand the relationship: 5 - Serious, Must Fix!

6. Operations *This question is required.

Space Cell	1 - Not A Problem	2 - Rarely A Problem	3 - Frequent Problem	4 - Serious Problem	5 - Serious, Must Fix!
Our layout, lean program, kaizens, and 5/6S are industry leaders	Our layout, lean program, kaizens, and 5/6S are industry leaders: 1 - Not A Problem	Our layout, lean program, kaizens, and 5/6S are industry leaders: 2 - Rarely A Problem	Our layout, lean program, kaizens, and 5/6S are industry leaders: 3 - Frequent Problem	Our layout, lean program, kaizens, and 5/6S are industry leaders: 4 - Serious Problem	Our layout, lean program, kaizens, and 5/6S are industry leaders: 5 - Serious, Must Fix!
Our problem level quickly absorbs the resources we can afford to throw at them	Our problem level quickly absorbs the resources we can afford to throw at them: 1 - Not A Problem	Our problem level quickly absorbs the resources we can afford to throw at them: 2 - Rarely A Problem	Our problem level quickly absorbs the resources we can afford to throw at them: 3 - Frequent Problem	Our problem level quickly absorbs the resources we can afford to throw at them: 4 - Serious Problem	Our problem level quickly absorbs the resources we can afford to throw at them: 5 - Serious, Must Fix!
We do not have time to truly fix problems that occur, we put band-aids on issues	We do not have time to truly fix problems that occur, we put band-aids on issues: 1 - Not A Problem	We do not have time to truly fix problems that occur, we put band-aids on issues: 2 - Rarely A Problem	We do not have time to truly fix problems that occur, we put band-aids on issues: 3 - Frequent Problem	We do not have time to truly fix problems that occur, we put band-aids on issues: 4 - Serious Problem	We do not have time to truly fix problems that occur, we put band-aids on issues: 5 - Serious, Must Fix!
We often work more hours than anticipated to produce customer orders	We often work more hours than anticipated to produce customer orders: 1 - Not A Problem	We often work more hours than anticipated to produce customer orders: 2 - Rarely A Problem	We often work more hours than anticipated to produce customer orders: 3 - Frequent Problem	We often work more hours than anticipated to produce customer orders: 4 - Serious Problem	We often work more hours than anticipated to produce customer orders: 5 - Serious, Must Fix!
Work teams cannot make work assignment decisions without supervisory oversight	Work teams cannot make work assignment decisions without supervisory oversight: 1 - Not A Problem	Work teams cannot make work assignment decisions without supervisory oversight: 2 - Rarely A Problem	Work teams cannot make work assignment decisions without supervisory oversight: 3 - Frequent Problem	Work teams cannot make work assignment decisions without supervisory oversight: 4 - Serious Problem	Work teams cannot make work assignment decisions without supervisory oversight: 5 - Serious, Must Fix!
Our work teams are not able to consistently sustain desired production levels	Our work teams are not able to consistently sustain desired production levels: 1 - Not A Problem	Our work teams are not able to consistently sustain desired production levels: 2 - Rarely A Problem	Our work teams are not able to consistently sustain desired production levels: 3 - Frequent Problem	Our work teams are not able to consistently sustain desired production levels: 4 - Serious Problem	Our work teams are not able to consistently sustain desired production levels: 5 - Serious, Must Fix!
We have multiple bottlenecks, and schedule many processes	We have multiple bottlenecks, and schedule many processes: 1 - Not A Problem	We have multiple bottlenecks, and schedule many processes: 2 - Rarely A Problem	We have multiple bottlenecks, and schedule many processes: 3 - Frequent Problem	We have multiple bottlenecks, and schedule many processes: 4 - Serious Problem	We have multiple bottlenecks, and schedule many processes: 5 - Serious, Must Fix!
We have significant rework in one or more areas in the operation	We have significant rework in one or more areas in the operation: 1 - Not A Problem	We have significant rework in one or more areas in the operation: 2 - Rarely A Problem	We have significant rework in one or more areas in the operation: 3 - Frequent Problem	We have significant rework in one or more areas in the operation: 4 - Serious Problem	We have significant rework in one or more areas in the operation: 5 - Serious, Must Fix!
Our production changeovers look disorganized, rather than like a race car’s pit stop	Our production changeovers look disorganized, rather than like a race car’s pit stop: 1 - Not A Problem	Our production changeovers look disorganized, rather than like a race car’s pit stop: 2 - Rarely A Problem	Our production changeovers look disorganized, rather than like a race car’s pit stop: 3 - Frequent Problem	Our production changeovers look disorganized, rather than like a race car’s pit stop: 4 - Serious Problem	Our production changeovers look disorganized, rather than like a race car’s pit stop: 5 - Serious, Must Fix!
Our order processing takes a significant amount of time before we can begin production	Our order processing takes a significant amount of time before we can begin production: 1 - Not A Problem	Our order processing takes a significant amount of time before we can begin production: 2 - Rarely A Problem	Our order processing takes a significant amount of time before we can begin production: 3 - Frequent Problem	Our order processing takes a significant amount of time before we can begin production: 4 - Serious Problem	Our order processing takes a significant amount of time before we can begin production: 5 - Serious, Must Fix!
Our production output often misses expected deliveries	Our production output often misses expected deliveries: 1 - Not A Problem	Our production output often misses expected deliveries: 2 - Rarely A Problem	Our production output often misses expected deliveries: 3 - Frequent Problem	Our production output often misses expected deliveries: 4 - Serious Problem	Our production output often misses expected deliveries: 5 - Serious, Must Fix!
We often have incomplete information in production	We often have incomplete information in production: 1 - Not A Problem	We often have incomplete information in production: 2 - Rarely A Problem	We often have incomplete information in production: 3 - Frequent Problem	We often have incomplete information in production: 4 - Serious Problem	We often have incomplete information in production: 5 - Serious, Must Fix!
Our supply chain failures are creating significant operational losses	Our supply chain failures are creating significant operational losses: 1 - Not A Problem	Our supply chain failures are creating significant operational losses: 2 - Rarely A Problem	Our supply chain failures are creating significant operational losses: 3 - Frequent Problem	Our supply chain failures are creating significant operational losses: 4 - Serious Problem	Our supply chain failures are creating significant operational losses: 5 - Serious, Must Fix!
We often expedite orders to meet desired delivery dates	We often expedite orders to meet desired delivery dates: 1 - Not A Problem	We often expedite orders to meet desired delivery dates: 2 - Rarely A Problem	We often expedite orders to meet desired delivery dates: 3 - Frequent Problem	We often expedite orders to meet desired delivery dates: 4 - Serious Problem	We often expedite orders to meet desired delivery dates: 5 - Serious, Must Fix!

7. Skills *This question is required.

Space Cell	1 - Not A Problem	2 - Rarely A Problem	3 - Frequent Problem	4 - Serious Problem	5 - Serious, Must Fix!
Our work team is fully cross trained	Our work team is fully cross trained: 1 - Not A Problem	Our work team is fully cross trained: 2 - Rarely A Problem	Our work team is fully cross trained: 3 - Frequent Problem	Our work team is fully cross trained: 4 - Serious Problem	Our work team is fully cross trained: 5 - Serious, Must Fix!
We have a lean program in place	We have a lean program in place: 1 - Not A Problem	We have a lean program in place: 2 - Rarely A Problem	We have a lean program in place: 3 - Frequent Problem	We have a lean program in place: 4 - Serious Problem	We have a lean program in place: 5 - Serious, Must Fix!
We do not practice regular facilitated Kaizen events	We do not practice regular facilitated Kaizen events: 1 - Not A Problem	We do not practice regular facilitated Kaizen events: 2 - Rarely A Problem	We do not practice regular facilitated Kaizen events: 3 - Frequent Problem	We do not practice regular facilitated Kaizen events: 4 - Serious Problem	We do not practice regular facilitated Kaizen events: 5 - Serious, Must Fix!
We do not have a food safety asset on staff (manager, trainer, inspector)	We do not have a food safety asset on staff (manager, trainer, inspector): 1 - Not A Problem	We do not have a food safety asset on staff (manager, trainer, inspector): 2 - Rarely A Problem	We do not have a food safety asset on staff (manager, trainer, inspector): 3 - Frequent Problem	We do not have a food safety asset on staff (manager, trainer, inspector): 4 - Serious Problem	We do not have a food safety asset on staff (manager, trainer, inspector): 5 - Serious, Must Fix!
We have a Six Sigma Certified employee who can make strategic improvements	We have a Six Sigma Certified employee who can make strategic improvements: 1 - Not A Problem	We have a Six Sigma Certified employee who can make strategic improvements: 2 - Rarely A Problem	We have a Six Sigma Certified employee who can make strategic improvements: 3 - Frequent Problem	We have a Six Sigma Certified employee who can make strategic improvements: 4 - Serious Problem	We have a Six Sigma Certified employee who can make strategic improvements: 5 - Serious, Must Fix!
We have a leadership training program to upgrade staff skills, improve communication and get things done quicker	We have a leadership training program to upgrade staff skills, improve communication and get things done quicker: 1 - Not A Problem	We have a leadership training program to upgrade staff skills, improve communication and get things done quicker: 2 - Rarely A Problem	We have a leadership training program to upgrade staff skills, improve communication and get things done quicker: 3 - Frequent Problem	We have a leadership training program to upgrade staff skills, improve communication and get things done quicker: 4 - Serious Problem	We have a leadership training program to upgrade staff skills, improve communication and get things done quicker: 5 - Serious, Must Fix!
We do not have a cybersecurity training program in place	We do not have a cybersecurity training program in place: 1 - Not A Problem	We do not have a cybersecurity training program in place: 2 - Rarely A Problem	We do not have a cybersecurity training program in place: 3 - Frequent Problem	We do not have a cybersecurity training program in place: 4 - Serious Problem	We do not have a cybersecurity training program in place: 5 - Serious, Must Fix!
We are not sure what skills are truly required to do each job well	We are not sure what skills are truly required to do each job well: 1 - Not A Problem	We are not sure what skills are truly required to do each job well: 2 - Rarely A Problem	We are not sure what skills are truly required to do each job well: 3 - Frequent Problem	We are not sure what skills are truly required to do each job well: 4 - Serious Problem	We are not sure what skills are truly required to do each job well: 5 - Serious, Must Fix!
We have management dashboards and scorecards	We have management dashboards and scorecards: 1 - Not A Problem	We have management dashboards and scorecards: 2 - Rarely A Problem	We have management dashboards and scorecards: 3 - Frequent Problem	We have management dashboards and scorecards: 4 - Serious Problem	We have management dashboards and scorecards: 5 - Serious, Must Fix!
We have executive decision support systems	We have executive decision support systems: 1 - Not A Problem	We have executive decision support systems: 2 - Rarely A Problem	We have executive decision support systems: 3 - Frequent Problem	We have executive decision support systems: 4 - Serious Problem	We have executive decision support systems: 5 - Serious, Must Fix!
Our skillsets are tribal knowledge and when an employee leaves they take it out the door	Our skillsets are tribal knowledge and when an employee leaves they take it out the door: 1 - Not A Problem	Our skillsets are tribal knowledge and when an employee leaves they take it out the door: 2 - Rarely A Problem	Our skillsets are tribal knowledge and when an employee leaves they take it out the door: 3 - Frequent Problem	Our skillsets are tribal knowledge and when an employee leaves they take it out the door: 4 - Serious Problem	Our skillsets are tribal knowledge and when an employee leaves they take it out the door: 5 - Serious, Must Fix!
I worry about losing 1-2 key employees to another business or retirement	I worry about losing 1-2 key employees to another business or retirement: 1 - Not A Problem	I worry about losing 1-2 key employees to another business or retirement: 2 - Rarely A Problem	I worry about losing 1-2 key employees to another business or retirement: 3 - Frequent Problem	I worry about losing 1-2 key employees to another business or retirement: 4 - Serious Problem	I worry about losing 1-2 key employees to another business or retirement: 5 - Serious, Must Fix!

8. Digital Transformation and Automation *This question is required.

Space Cell	1 - Not A Problem	2 - Rarely A Problem	3 - Frequent Problem	4 - Serious Problem	5 - Serious, Must Fix!
We need to digitize or upgrade our manufacturing workflow and processes	We need to digitize or upgrade our manufacturing workflow and processes: 1 - Not A Problem	We need to digitize or upgrade our manufacturing workflow and processes: 2 - Rarely A Problem	We need to digitize or upgrade our manufacturing workflow and processes: 3 - Frequent Problem	We need to digitize or upgrade our manufacturing workflow and processes: 4 - Serious Problem	We need to digitize or upgrade our manufacturing workflow and processes: 5 - Serious, Must Fix!
We need to digitize the data collection for our manufacturing automation	We need to digitize the data collection for our manufacturing automation: 1 - Not A Problem	We need to digitize the data collection for our manufacturing automation: 2 - Rarely A Problem	We need to digitize the data collection for our manufacturing automation: 3 - Frequent Problem	We need to digitize the data collection for our manufacturing automation: 4 - Serious Problem	We need to digitize the data collection for our manufacturing automation: 5 - Serious, Must Fix!
Our business has an autmated customer quotation system	Our business has an autmated customer quotation system: 1 - Not A Problem	Our business has an autmated customer quotation system: 2 - Rarely A Problem	Our business has an autmated customer quotation system: 3 - Frequent Problem	Our business has an autmated customer quotation system: 4 - Serious Problem	Our business has an autmated customer quotation system: 5 - Serious, Must Fix!
Most of our production processes are automated	Most of our production processes are automated: 1 - Not A Problem	Most of our production processes are automated: 2 - Rarely A Problem	Most of our production processes are automated: 3 - Frequent Problem	Most of our production processes are automated: 4 - Serious Problem	Most of our production processes are automated: 5 - Serious, Must Fix!
I am very concerned about automating our packaging processes	I am very concerned about automating our packaging processes: 1 - Not A Problem	I am very concerned about automating our packaging processes: 2 - Rarely A Problem	I am very concerned about automating our packaging processes: 3 - Frequent Problem	I am very concerned about automating our packaging processes: 4 - Serious Problem	I am very concerned about automating our packaging processes: 5 - Serious, Must Fix!
Quality inspection would be an excellent area to automate	Quality inspection would be an excellent area to automate: 1 - Not A Problem	Quality inspection would be an excellent area to automate: 2 - Rarely A Problem	Quality inspection would be an excellent area to automate: 3 - Frequent Problem	Quality inspection would be an excellent area to automate: 4 - Serious Problem	Quality inspection would be an excellent area to automate: 5 - Serious, Must Fix!
We need to set up or secure our Factory Network and Operational Technology Infrastructure	We need to set up or secure our Factory Network and Operational Technology Infrastructure: 1 - Not A Problem	We need to set up or secure our Factory Network and Operational Technology Infrastructure: 2 - Rarely A Problem	We need to set up or secure our Factory Network and Operational Technology Infrastructure: 3 - Frequent Problem	We need to set up or secure our Factory Network and Operational Technology Infrastructure: 4 - Serious Problem	We need to set up or secure our Factory Network and Operational Technology Infrastructure: 5 - Serious, Must Fix!
We need to audit our IT and / or Operational Technology Infrastructure	We need to audit our IT and / or Operational Technology Infrastructure: 1 - Not A Problem	We need to audit our IT and / or Operational Technology Infrastructure: 2 - Rarely A Problem	We need to audit our IT and / or Operational Technology Infrastructure: 3 - Frequent Problem	We need to audit our IT and / or Operational Technology Infrastructure: 4 - Serious Problem	We need to audit our IT and / or Operational Technology Infrastructure: 5 - Serious, Must Fix!
We need consulting help in developing a digital transformation or automation roadmap	We need consulting help in developing a digital transformation or automation roadmap: 1 - Not A Problem	We need consulting help in developing a digital transformation or automation roadmap: 2 - Rarely A Problem	We need consulting help in developing a digital transformation or automation roadmap: 3 - Frequent Problem	We need consulting help in developing a digital transformation or automation roadmap: 4 - Serious Problem	We need consulting help in developing a digital transformation or automation roadmap: 5 - Serious, Must Fix!
We need digital marketing services	We need digital marketing services: 1 - Not A Problem	We need digital marketing services: 2 - Rarely A Problem	We need digital marketing services: 3 - Frequent Problem	We need digital marketing services: 4 - Serious Problem	We need digital marketing services: 5 - Serious, Must Fix!
We need website development, maintenance or content creation services.	We need website development, maintenance or content creation services.: 1 - Not A Problem	We need website development, maintenance or content creation services.: 2 - Rarely A Problem	We need website development, maintenance or content creation services.: 3 - Frequent Problem	We need website development, maintenance or content creation services.: 4 - Serious Problem	We need website development, maintenance or content creation services.: 5 - Serious, Must Fix!