Personal Training Policies

Personal Training Policies

The Department of Campus Recreation has a 24 Hour Appointment Cancellation policy

1. Personal Training is available for all current YSU students and Andrews Student Recreation & Wellness Center members.

3. Payment is required before each personal training session. Payments are made at the administrative office desk or online. Cash and credit cards are accepted in the office and credit cards are accepted online.

4. If you miss your session, cancel or change your session with less than 24 hours notice, you will be charged for that session. Cancellations with less than 24 hours notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot. Out of respect for our clients and their time; trainers and instructors are expected to follow the same guideline or provide a free session for the inconvenience.

5. If you arrive 15 minutes or later for your training session, you will be charged for the session and you will lose that session period.

6. You must be dressed in proper exercise attire (shorts or sweat pants, T-shirts and athletic shoes) for your Personal Training sessions. You will not be trained if you are wearing attire with zippers, clasps, and/or buttons, but you will be charged for that session.

7. Trainers are required to give a 24 hour notice of cancellation to clients or the client is to be compensated with a free session.

8. All training packages will expire six months from the date of purchase. Package expirations help to ensure that you understand the commitment of beginning an exercise program and the importance of being consistent in order to achieve desired results. You will be more successful in reaching your goals if your exercise program becomes part of your routine. This is very difficult to accomplish if you are unable to use your package on a consistent basis and within the six month time frame.

By signing below, you acknowledge that you have read and understand the Cancellation Policy and the Package Expiration Policy for The Department of Campus Recreation as described above.

These policies are in place out of respect for our trainers and our clients. Thank you for your understanding and cooperation.