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1. How would you rate your experience with carwow? *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Low	0	1	2	3	4	5	6	7	8	9	10	High

2. Have you had any issues using carwow to research or buy a car? Please select all that apply.

• I haven't used carwow to research or buy a car
• I had an issue with the website
• I had an issue with the offers
• I had an issue with a dealership
• I had a different issue
• No, I haven't had any issues

3. What was your issue with the website? Please select all that apply.

• I wasn't able to request a quote / configure a car
• There weren't enough cars available
• There wasn't enough information about the cars
• It wasn't clear how carwow worked
• Other - Write In Please enter an 'other' value for this selection.

3. What was your issue with the offers? Please select all that apply.

• I found a better price elsewhere
• I didn't get enough quotes for the car
• The price was not honoured by dealership
• The price carwow gave was incorrect
• The car wasn't available
• The lead time was too long
• Other - Write In Please enter an 'other' value for this selection.

3. What was your issue with the dealership? Please select all that apply.

• The dealership never got back to me
• The dealership had poor customer service
• There weren't any carwow dealerships near me
• Other - Write In Please enter an 'other' value for this selection.

3. Have you had any issues using carwow to value or sell your car? Please select all that apply.

• I haven't used carwow to value or sell my car
• I had an issue with the website
• No one got back to me
• I had an issue with the valuation or offers
• I had an issue with a dealership
• I had a different issue
• No, I haven't had any issues

4. What was your issue with the website? Please select all that apply.

• It wasn't clear how carwow worked
• I had an issue creating a listing
• I had an issue taking or uploading photos
• Other - Write In Please enter an 'other' value for this selection.

4. We're really sorry about this. At what stage did this happen?

• I created a listing, but then never heard from carwow
• I spoke to someone about setting my listing live, but never heard back
• I got dealer offers for my car, but never heard back
• I accepted a dealer offer, but never heard back
• Other - Write In Please enter an 'other' value for this selection.

4. What was your issue with the valuation or offers? Please select all that apply

• The initial valuation was too low
• I found a better price elsewhere
• The offers were too low
• I didn't get any offers
• I didn't get enough offers for the car
• The price was not honoured by dealership
• Other - Write In Please enter an 'other' value for this selection.

4. What was your issue with the dealership? Please select all that apply

• The dealership never got back to me
• The dealership had poor customer service
• I had an issue with getting the car collected
• Other - Write In Please enter an 'other' value for this selection.