Cancellations are only accepted from the Lead Guest with the understanding that the entire reservation will be cancelled. We do not accept individual guest cancellations.Cancellation Terms:Un-redeemed Pre-book Tokens:
Now through June 1, 2019 you will receive a refund of your Pre-book deposit minus a $50 administrative fee.
Starting June 2, 2019 unused Pre-book tokens become non-refundable.
Jam Cruise 18 Cabins:
- All Deposits for Jam Cruise 18 are non-refundable.
If you cancel between May 8 - June 20, 2019 you will receive a 50% refund of any monies paid into your reservation beyond your non-refundable deposit and any add-ons purchased.
Beginning June 21, 2019, Jam Cruise 18 becomes Non-Refundable.