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Refund form

Page One

Corona advice from the government: what does that mean for your ticket(s)?

More information 

Refunds will be made - unless otherwise stated in our communication - up to and including the day on which the event should have taken place.
2. Please fill out the form below and we will refund your ticket(s) as soon as possible.
For a smooth processing and a quick refund, we ask you to check the data carefully. Reservation number, account number and BIC code are of the utmost importance. The reservation number can be found in our emails regarding your reservation.  If you do not know your BIC (Belgium), you can visit this website.

The BIC code is already present in the Dutch IBAN (e.g. NLXXRABOXXXXXXXXXXXX).
This question requires a valid email address.
This question requires a valid number format.
4. Number of tickets to be refunded

ATTENTION! Customers outside of Belgium or the Netherlands who paid by Mastercard or Visa and who do not have an account number in Belgium or the Netherlands will be refunded via the payment card used. In that case, fill in the word 'online' at both IBAN and BIC.

Fill out your IBAN / bank account number. IBAN has a maximum of 34 alphanumeric characters and starts with the letters BE for Belgium and the Netherlands NL.
Ex. GEBABEBB (Belgium) or RABONL2U (The Netherlands). This code is used to identify the banks. Without this BIC code, we can not repay.