Welcome!
Intelligent automation (Robotic Process Automation and Artificial Intelligence) is a core capability to enable the change to digital, automated, and smart business processes to achieve business outcomes.

This survey is part of a larger study to gain an understanding of what the Pinnacle (or best-in-class) Enterprises™ are doing differently to accelerate the adoption of intelligent automation and generate greater value using our proprietary Pinnacle Model™ framework. This study focuses on two key aspects – the differentiated capabilities that the Pinnacle Enterprises have developed and the outcomes that they have achieved.

We believe this study will provide game-changing insights on how enterprises can maximize the outcomes from their intelligent automation investments.

What’s in it for you?
We will share a complimentary summary analysis of the findings from this study, from which you will learn how your peers – and the best of the best – are leveraging intelligent automation to generate business outcomes.

Survey time and access
The survey should take up to 20 minutes to complete. For questions for which you do not have access to specific data, please provide your best estimate.

If you are unable to complete the survey in one sitting, please click the “Save and Continue” button at the top right of the survey screen. You will receive an email with a unique link to complete the survey; when you are ready to continue, click the link in the email, and the survey will resume where you left off last. Please check your junk box if the email is not in your inbox.

Confidentiality pledge
We value your input and are committed to the confidentiality of your responses. We will only use your responses for aggregated analyses and will not disclose them or your identity in any form to any individual or organization, or publicly.