A+ Practice Quiz: 220-1002 Quiz 13

1. A user installs a new graphics application on her Windows system. During the installation process, the application prompts the user to load a custom video driver that has been optimized for the application. She does so and then completes the installation.

Several days later, the user reports that her display doesn't seem to be working properly under some conditions. To fix the problem, you need to reload the old video driver.

Which of the following actions are the BEST choices? (Choose TWO)

• Use Device Manager to roll back the video driver.
• Use Device Manager to disable the video driver.
• Boot to advanced startup menu and select Last Known Good Configuration.
• Revert the system to a restore point prior to installing the video driver.
• Boot from the Windows installation media and select the Startup Repair option.

2. Your Windows client systems are joined to the WestSim.com domain. To ensure correct time stamps are used, you need to verify that these clients are configured for the appropriate time zone.

Which command can you use to do this?

• w32tm /tz
• w32tm /register
• w32tm /query /status
• w32tm /monitor

3. Which command is used to copy entire folder structures between volumes or across a network while maintaining all NTFS file permissions and attributes?

• copy
• xcopy
• copy /robust
• robocopy

4. You need to duplicate a large number of files from your PC to a network server. Due to the number of files, you start the process and go home for the evening. When you return the next day, you find that only part of the files were duplicated to the server due to the router being temporarily unplugged by the janitor while cleaning.

To prevent this type of glitch from happening again, which of the following Windows command line tools would have been BEST to use?

• copy
• xcopy
• robocopy
• teracopy

5. Maisy reports that her machine is behaving erratically. She suspects something is wrong because a firewall alert keeps indicating that some programs are trying to access the internet. In addition, several files have disappeared or have been renamed.

Which of the following is the MOST likely cause of Maisy's computer problems?

• Malware infection
• Incorrect drivers
• Low system memory
• Faulty network card

6. Employees complain to the company IT division that they are spending considerable time and effort discarding unwanted junk e-mail. Which of the following should be implemented?

• Multifactor authentication
• E-mail filtering
• Firewall
• Antivirus

7. What is the surest way to prevent the loss of important information on your mobile device if it is lost, stolen, destroyed, or there is a natural disaster?

• Configure your device to remotely back up important data to the Cloud.
• Configure your device to back up important data to your personal computer.
• Don't put important information on your mobile device.
• Only use apps, such as e-mail apps, that store data on the app provider's servers.

8. Your iPad is configured to do remote backups everyday to iCloud. Which conditions are required for the iCloud backup to take place? (Choose THREE)

• The iPad screen has to be locked.
• The iPad has to be connected to your computer and logged into iTunes.
• The iPad has to have an internet connection.
• The iPad screen has to be unlocked with a password.
• The iCloud Backup app has to be running.
• The iPad has to be plugged into a power source.

9. You are an IT technician for your company. Fred calls you complaining that every time he opens his internet browser, the default home page has been changed to a site he is not familiar with.

You suspect this change is being caused by a malware infection on his system. However, after you run antimalware and antivirus software on Fred's system, it is still having the same issue.

Which of the following would be the next BEST way to remove the malware?

• Format Fred's disks and perform a clean installation of the operating system.
• Restore Fred's computer back to a previous restore point.
• Perform an image deployment from a backup image to restore Fred's computer to a known good point.
• Purchase a new disk and deploy a backup image of Windows.

10. You have implemented a regular backup schedule for a Windows system, backing up data files every night and creating a system image backup once a week. For security reasons, your company has decided to not store a redundant copy of the backup media at an offsite location.

Where would be the next best place to keep your backup media?

• In a locked room.
• In a locked fireproof safe.
• In a drawer in your office.
• On a shelf next to the backup device.