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A+ Practice Quiz: 220-1002 Quiz 15

Enjoy the following 10 question quiz from TestOut

1. You're troubleshooting a computer that runs Windows 10. The operating system has halted. and a blue screen is displayed on the monitor with an error message. What is the first step you should take to troubleshoot the issue?
2. You want to upgrade your Windows 7 system to Windows 10. You want to keep your personal settings intact and complete the upgrade as quickly as possible. You purchase an upgrade version of Windows and perform an in-place upgrade.

Which of the following is the BEST next step?
3. Your company has a Windows software program that can only be used by one person at a time. When you try to run the program, you are shown a message that indicates that the program is in use and is not available.

It is critical that you get access to this program as soon as possible. Therefore, you would like to know who is currently logged on to the computer so you can find out who is using the program.

After you connect to the remote computer using a remote desktop connection, which of the following would be the BEST utility to use?
4. You manage a Windows system. You want to view information about your computer, including the CPU utilization and information about disk I/O operations. Which tools could you use to do this? (Choose TWO)
5. Joe, an executive, receives an e-mail that appears to be from the financial institution that provides his company credit card. The text of the email includes Joe's name and the company name and states that there is a problem with Joe's credit card.

The e-mail provides a link to verify the credit card, but when Joe hovers over the link, he thinks the web address seems strange.

Which of the following BEST describes this type of attack?
6. Which of the following are common forms of social engineering attacks?
7. You are testing a printer you just installed, so you use the operator panel on the printer to print a test page. Later, you use the printer properties on your computer to print a test page. Instead of a normal test page, you receive several pages with garbled characters on them.

What is the most likely cause of the problem?
8. A user has created a complex spreadsheet on her workstation containing many graphs and charts. She sent the document to an older network laser printer that is shared by everyone in her department.

When she picked up the output, only the top half of each page was printed, and the bottom half was blank.

Which of the following will MOST likely rectify this issue?
9. To protect a Windows 10 system, you've configured System Restore to automatically protect your system using restore points. Will this adequately protect the user data on the system?
10. While using a Windows 10 system, you accidentally downloaded and installed a malware package from a phishing email exploit. You were able to reboot the system into Safe Mode and use System Restore to revert the system to a point in time before the malware infection occurred.

Given this information, which of the following are true? (Choose TWO)
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