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Event Cinema Survey - ECA, UNIC, EDCF

Event Cinema Survey



The purpose of this survey is to gain a better understanding on the current delivery and issues relating to the delivery and marketing of Event Cinema content across Europe.

This survey will be shared through the networks of the ECA, UNIC and EDCF in order to obtain a wide-reaching number of responses of cinema exhibitors.

Event Cinema in this survey is defined as – live or recorded content, screened on a limited run or as a one-off screening. Event Cinema categories includes – opera, ballet, theatre, concerts, musicals, documentaries, anime, sporting events, Esports and pre-school titles.

For national cinema associations, please reply to the questions below for your territory as a whole.

For multi-territory cinema sites, please complete for each territory you operate in. 
 
6. Which of the following Event Cinema categories have you screened?
7. What are the top 3 performing categories in terms of box office? [please select three]
8. What are the top  3 performing categories in terms of admissions? [please select three]
The following questions relate to technology and content delivery of live events
 
13. Do you use satellite or live streaming or both?
14. Do you purchase a (fully) managed service or not?
15. Do you run Encores (from live events)?
16. Do you run live events encore via a managed service?
17. Do you run encores via DCP
18. Which technical provider(s) do you use?
19. Do you play live events across multiple screens simultaneously?
20. What technology do you use to play across multiple screens?
21. How do you receive the technical information on the live event?
22. Do you receive the technical information timely?
25. Do you think cinema staff require specific technical skills/training to run a live event?
27. Is there local training available for staff to access
29. If no, to question 28, would you send staff on training?
30. One average, please let us know your experience with - on a scale of 0 - 5 (0=very poor, 5=excellent):
 
0
3
5
The quality of the video
The quality of the audio
The quality of the total event
31. On average, on a scale of 0 - 5 (0=never, 5=very regularly) how often do you experience problems with:
 
0
3
5
Blocks/freezes of the image
Mismatch of the picture aspect ratio
Mismatch of the colour (colour space)
Mismatch of the picture size (pixels, resolution)
Problems with 3D-mode setup
Brightness of image
Hiccups in the sound
Sound level (too low or too high when system setup is 7.0)
Problems with multichannel audio (2.0, 5.1, Dolby Atmos) – wrong decoding, wrong channel mapping
Image and sound are out of sync
No subtitles
Choice of subtitle language
Quality of subtitles size
Quality of subtitles fonts
Quality of subtitles colour
Quality of subtitles timing
Quality of subtitles placement on screen
Sync of subtitles with image
No feed reception at all
Missed screenings
33. Do you need support before or during the live event?
34. Who do you contact for support?
35. To reach support what platforms do you use?
36. How could live events be improved?
 
Space Cell Better video qualityBetter audio qualityBetter support More tests Alternative test times Do you want to do more live events?
Yes
No
38. Do you use test periods for live events?
39. Is there anything that could be improved around test periods for live events e.g timings. length of time to test?
Space Cell YesNo
Length of test period
Time of test period
Increase number of test periods
41. Do you use the General User Guide/ ECA technical delivery handbook to fix the major technical problems for Event Cinema presentations?
42. Do you own a copy of the ECA technical delivery handbook?
The following questions relate to technology and content delivery of events delivered by DCP or stream.
 
44. How do you receive the information on the Event?
45. Do you receive the information timely?
46. Are there any problems with DCP delivery?
47. Are there any problems with KDM delivery?
48. Please let us know your experience during the playout of the Event - on a scale of 0 - 5 (0=very poor, 5=excellent):
 
0
3
5
The quality of the video
The quality of the audio
The quality of the total event
Availability of access tracks – Hard of Hearing
Availability of access tracks – Audio Description
49. Do you need the General User Guide/ ECA technical delivery handbook to fix the major technical problems for Event Cinema presentations?
50. Do you have any issues with DCP content?
The following questions relate to Event Cinema marketing
 
51. How do you receive or access information about up-coming Event Cinema releases?
52. Do you find it easy to access information about what titles are available in your territory?
54. How do you promote Event Cinema content?
56. Do you have a specific mailing list/database for event cinema titles? 
57. If yes, do you regularly email out dedicated mailers on event cinema?
58. Do you have access to the relevant marketing materials from providers to promote titles?
59. Are there any improvements that could be made to ensure better access to marketing materials?
60. Please let us know which of the following could be improved to help better market Event Cinema content
Space Cell YesNo
Better lead time on release information
Access to marketing materials
In-cinema marketing materials
Designated site for information on releases
Designated site for marketing materials
62. Have you found it challenging to find the owners of live events?
0%