Integration Solution Providers: Quest for Quality 2019

Dear Commercial Integrator Reader,

Please take a few minutes to help recognize superior customer service from your suppliers by completing this brief survey as part of CI's 2019 Quest for Quality Awards.

Thank You!

Section 1: Manufacturers

In the "fill in the blank" question that follows, please write in the name of the MANUFACTURERS that you rate as the BEST for providing the service described in various categories (e.g., audio, video, control & automation, etc.).

When voting, please consider not just manufacturers with a national presence, but also suppliers whose major focus might be on "niche" products and/or those that might have a presence only in selected regions of the country.

1. BEST Manufacturer for:

Customer Service/General Communication:
Technical Support:
Lead Generation:
Sales/Marketing Assistance:
Warranty Policies:
Shipping Policies (non-warranty related):
Dealer/Integrator Website:
Training Programs:
Dedication to Channel:
Trade Show Presence:
Social Media Presence

In the "fill in the blank" question that follows, please write in the name of the DISTRIBUTORS that you rate as the BEST for providing the service described.

When voting, please consider not just distributors with a national presence and/or a broad range of products, but also suppliers whose major focus might be on "niche" products and/or those that might have a presence only in selected regions of the country.

Section 2: Distributors

2. BEST Distributor for:

Customer Service/General Communication:
Technical Support:
Shipping Policies:
Website:
Training Programs:
Dealer Program Incentives:
Trade Show Presence (both industry and consumer shows):
Social Media Presence:

3. Can you describe instances when providers (manufacturers and/or distributors) demonstrated superior quality service? What characteristics did these companies exhibit that set them apart from the others? (Please make sure to identify which specific provider companies you are writing about!)

4. If you would like your comment to be possibly cited in the Commercial Integrator coverage of these survey results, please provide your contact information below.

First Name

Last Name

Title

Company Name

City

State

Country

Email Address