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Trends in servicing and refrigerant use in Organic Food Retail / small food stores


The Refrigerants, Naturally! for LIFE” project supports the uptake of climate-friendly cooling alternatives among end-users of refrigeration, air conditioning and heat pump (RACHP) equipment, and servicing providers. 

Currently, no reliable data exists about the use of refrigeration, air conditioning and heating equipment, or on user needs in the Organic Food Retail (OFR)/ small food retail sector. The aim of this survey is to provide first-hand knowledge on the recent market and technology trends and map the status quo of cooling and heating technologies (with the focus on refrigeration equipment) used by OFR sector, small supermarkets (up to 1,000m² sales area) and other food markets across Europe.

Current technologies often still rely on refrigerants with high global warming potential (GWP). Climate-friendly alternatives include natural refrigerants, such as CO2 (R744), hydrocarbons (e.g. R290, R600a) and ammonia (R717).

The online survey consists of two parts: one addressing the OFR/small food retail sector and one addressing RACHP servicing companies. The one for small food retail sector will help to understand the options and motivation of shop owners for the future introduction of new energy efficient and low GWP equipment in these sectors.

The current survey will help to understand the nature and scope of RACHP technicians working in OFR/small (food) market segments. The findings will provide a clear picture of the trends in servicing and refrigerant use patterns and also give an overview on the general awareness of using environmentally friendly refrigerants among RACHP technicians.

Who should participate
  • RACHP servicing companies or contractors that provide maintenance services to commercial cooling equipment
Why participate

By participating in this online survey (as part of the EU Ref, Nat for LIFE project) RACHP servicing companies will help promote the switch to climate-friendly technologies in the small (organic) food retail sector and therefore reducing GHG emissions. RACHP servicing companies will get a better understanding of the needs of small shop owners, in this way facilitating their expansion of business.

Please note:
  • The questionnaire takes around 10 minutes to complete, depending on the level of detail you provide.
  • All provided data will be used exclusively for data analysis. Only aggregated data will be shared publicly to outline the market situation and trends, individual data will remain confidential.
Deadline for contributions: 17 January