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Contact Center Survey

1. How did you get in contact with us? *This question is required.
2. Which site were you in contact with (address on invoice)? *This question is required.
3. How often are you in contact with us? *This question is required.
4. Have you used our web based tool VVI? *This question is required.
No, never heard of itNoYes, but not enough information was availableYes
5. Overall, how satisfied are you with Contact Center service? *This question is required.
Extremely unsatisfiedPartly unsatisfiedNeutralPartly satisfiedExtremely satisfied
6. Was the information provided by the case handler clear and comprehensive enough? *This question is required.
Not at allNot enoughNeutralGood enoughYes
7. Are you satisfied with the time of resolution? *This question is required.
NoNot reallyNeutralPartly yesYes

If you are ok with us contacting you for further inputs, please enter your phone or Email:
This question requires a valid email address.