Skip survey header

Free Experience Assessment

Experience Assessment

Is your organisation capable of delivering excellent User Experience (UX)?

Before you can deliver a great experience to your customers, your organisation must first be capable of delivering that great experience. It's much like laying the foundation before building the house.

This survey is a free, anonymous tool based on our Experience Assessment service. It will give you an indication of your organisation's UX capability and where to improve. It's based on our work with hundreds of clients over 20 years.

You'll get your results immediately after completing this survey. This will include your Capability Radar and overall Capability Score. You'll also get scores for Design and Business Management which we'll classify as one of our four defined Experience Types.

Example of Assessment results, including spider graph, experience type graph, and scoring.
We will also be writing a research report later in 2020 based on the anonymous findings, which you can optionally choose to receive.

This free tool has 30 assessment questions and should take you about 10-15 minutes to complete.

If you have any questions, please contact us at or call +44 (0)117 929 7333.