Koala Sofa Bed Warranty Form

Main Details

Sorry to hear you're having a problem with your sofa bed. Can you please fill out a few details and we'll sort it out for you ASAP.

Please refer to our full warranty policy if you need any guidance.
https://assets.koala.com/img/emails/Koala_Warranty/5YearLimitedSofaWarranty.pdf

1. Full name *This question is required.

2. Order Number *This question is required. (You can find this on your order confirmation email. Your order number will be between 6 & 8 characters and start with the number 3.) This question requires a valid number format.

3. Which sofa bed model are you having a problem with? *This question is required. Please select one of the following images.

Sofa Bed - Lunar Grey

Sofa Bed Footrest - Lunar Grey

Sofa Bed - Trackie Dack

Sofa Bed Footrest - Trackie Dack

Sofa Bed - Flat White

Sofa Bed Footrest - Flat White

Sofa Bed - Bass Straight

Sofa Bed Footrest - Bass Straight