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Survey for Specialty Pharmacies 2020

1. What is your title? *This question is required.
2. How long have you worked in specialty pharmacy? *This question is required.
3. What disease states do you service in your specialty pharmacy model? *This question is required.
4. Has your patient census grown in the last year?   *This question is required.
5. Which specialties are driving growth? *This question is required.
6. How is the low unemployment rate impacting your ability to hire the right people? *This question is required.
7. What percent growth in full-time employees do you anticipate in 2020-2021? *This question is required.
10. By what percentage has your revenue increased/decreased in the past year? *This question is required.
14. Do you have access to limited distribution drugs (LDDs)?  *This question is required.
15. Have you gained access to any new LLD products in 2019? If so, which product(s)? *This question is required.
17. Do you provide data for manufacturers? *This question is required.
18. If you answered yes to question 17, which data aggregator do you use? *This question is required.
19. What is the average time from the receipt of a referral until the product is shipped to the patient, in a situation where a prior authorization is required? *This question is required.
24. Do you have a dedicated team that currently handles the appeals process for the provider?
25. If so, does your team complete a Letter of Medical Necessity with the provider's office?
26. If not, are you considering adding appeals capabilities?
27. What software(s) does your specialty pharmacy use, including dispensing, operations, clinical care, billing, prior authorization and financial assistance (check all that apply)?*  *This question is required.
28. With respect to challenges you faced in adding lives in 2019, please rank the following (where 1 posed the greatest challenge and 7 the least) *This question is required. Note: for the following table each column is restricted to a single answer across all rows.
30. How many new payor networks did you gain access to or contract with in 2019? *This question is required.
31. What accreditation(s) do you currently hold? *This question is required.
32. If you do not have dual accreditation, would you say it has negatively impacted your company in any way? *This question is required.
33. Have you changed the size of your sales team in 2019? *This question is required.
35. How successful would you say your sales team has been at winning referrals? *This question is required.
39. Approximately, what percent of the referrals are you able to convert to prescriptions that you can service? *This question is required.
PBM Information and DIR Fees
40. Please indicate if you have experienced any of the following practices in your interactions with PBMs that also own a specialty pharmacy:
42. As a result of DIR fees, have you had to decline participation in any Medicare Part D networks?*  *This question is required.
43. Have you had to reduce staff as a result of DIR fees?* *This question is required.
Thank you!