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Digital in the Third Sector

Digital in the Third sector.

ProMo-Cymru and WCVA are looking into what needs and skills the third sector in Wales has in relation to working digitally.

1. Your organisation or group name *This question is required.

2. How many staff does your organisation employ? *This question is required.

3. Where do you deliver your services?

4. What digital tools do you currently use to support the delivery of your service?

Website
Twitter
Facebook page
Email
Facebook Groups
Microsoft Office Suite
Instagram
Online forum
G Suite
WhatsApp
Surveying software
Facebook Messenger
Virtual Reality
Newsletter
Video-conferencing
CRM software
Online booking (e.g. eventbrite or your own website)
Other

5. Which of the following would most benefit your organisation if you were offered free support?

Improving how you use social media
Updating your website
Moving systems to the cloud
Improving how you work digitally
Learning how to film and edit video
Learning about service design
Designing improved digital services
Creation of a CRM system
Other

6. How would you rate your organisation in terms of its use of digital? (1 = Very low, 10 = Excellent)

7. How do you stay updated on digital trends that are relevant to the third sector?

8. What does the word ‘digital’ mean to your organisation?

9. How much time would you be able to dedicate to learning how to improve your use of digital with support from an outside organisation?

10. What are the biggest barriers that might stop you from developing improved digital services? And, how might we help you overcome these barriers?

11. What does your organisation do well in terms of using digital to benefit the people who use your service (If anything)?

12. What areas of digital do you wish to develop within your organisation (if any) ?

13. How often do you share learning with similar organisations in the third sector?