A+ Practice Quiz: 220-1002 Quiz 21

1. You want to scan the integrity of all protected system files on your Windows 10 system, but not repair them. Which command should you use?

• sfc /verifyonly
• sfc /scanfile
• sfc /verifyfile
• sfc /scannow

2. One day, while trying to start your Windows 10 computer, the system displays the following error:

Windows could not start. Could not read from the selected boot disk. Check boot path and disk hardware.

Which of the following will most likely fix the problem?

• Boot into the recovery console and run the bootcfg /rebuild command.
• Boot into the recovery console and run the fixmbr command on the boot volume.
• Boot into the recovery environment and restore to a restore point.
• Boot into the recovery environment and run the bootrec /rebuildbcd command.
• Boot into the recovery console and copy the NTLDR file to the boot volume.

3. Which tool would you use to create and delete partitions on hard drives?

• Disk Management
• Explorer
• Device Manager
• Services

4. You have physically installed a new hard disk drive in your computer and configured the disk in the BIOS using the CMOS setup program. You try to access the hard disk drive in Windows Explorer, but the drive is not displayed.

Which of the following utilities will you MOST likely use to solve the problem?

• sfc
• Disk Management
• format
• chkdsk

5. You want to create a new user account on a Windows system that can create and edit private files, start and stop the system, install applications, and add new device drivers.

Which group should this user be a member of?

• Administrators
• Guests
• Users
• Power Users

6. A small business hires an after-hours cleaning service that is known to have a high turnover of employees. They want to prevent unauthorized access to their computers, but do not want to spend money on new hardware.

Which of the following is the BEST solution?

• Set login time restrictions.
• Restrict user permissions.
• Change the default account names and passwords.
• Require strong passwords.

7. Employees in a small business have a habit of transferring files between computers using a USB flash drive and often bring in files from outside the company. Recently, a computer was infected with malware from a USB flash drive even though the employee did not access any files.

Which of the following options would prevent this issue in the future?

• Enable BitLocker.
• Disable autorun.
• Set strong passwords.
• Configure screen savers to require a password.

8. Which of the following terms describes a Windows operating system patch that corrects a specific problem and is released on a short-term, periodic basis?

• Service pack
• Kernel fix kit
• Hotfix
• Targeted software patch

9. You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which log file is the boot logging information now being written?

• Ntbtlog.txt
• Bootlog.txt
• Myboot.txt
• Boot.log

10. Rodney, a user in the research department, reports that he is experiencing blue screen errors while using his Windows computer. You ask Rodney if anything has changed on the computer recently. Rodney explains that he recently installed a TV tuner board in an expansion slot. Now he has to reboot the computer every time he loads the TV tuner application to watch TV.

You need to fix Rodney's computer and prevent Rodney from using the TV until you can install an updated driver. What should you do?
 

• Reboot the system and select Safe Mode. Edit the properties of the TV tuner driver in Device Manager and select Roll Back Driver.
• Boot the system into Safe Mode. Disable the TV tuner driver in Device Manager.
• Re-install Windows from the installation disc.
• Boot the system from a Windows installation disc and select the Startup Repair option.
• Use the Reset This PC option in the Settings app.