A+ Practice Quiz: 220-1001 Quiz 22

1. A technician determines that an older network hub that connects 24 workstations is performing poorly due to excessive network collisions. Which of the following network devices would be the BEST replacement?

• Patch panel
• Bridge
• Router
• Switch

2. Which of the following LAN devices receives a signal on one port and forwards that signal only to the port where the destination device is connected?

• Router
• Network adapter
• Switch
• Hub

3. You want to use a protocol that can encapsulate other LAN protocols and carry the data securely over an IP network. Which of the following protocols is suitable for this task?

• NetBEUI
• SLIP
• PPTP
• PPP

4. Which of the following protocols provides authentication and encryption services for VPN traffic?

• L2TP
• TCP
• SSL
• IPsec

5. You have just received an order of various system components from an order you placed several weeks ago. One of the components is labeled as SODIMM memory.

For which of the following was this memory MOST likely purchased?

• Desktop workstations
• Printers
• Servers
• Laptop computers

6. The PCI sound card in your computer has stopped working. You decide to use the motherboard's integrated sound until you can replace the PCI sound card. After removing the PCI sound card and powering on the computer, you have no sound ,and the built-in sound card does not show up in Device Manager.

To solve this issue, which of the following is the BEST action to try first?

• Edit the CMOS settings and enable the onboard sound.
• Enable the sound card in Device Manager.
• Update the drivers for the device.
• Update the necessary audio codecs.

7. You're troubleshooting an older laser printer that is creating accordion jams where the paper is crumpled as it exits the printer moving into the output tray.

Which of the following will MOST likely fix this problem?

• Install a maintenance kit.
• Replace the fuser wires.
• Replace the toner cartridge.
• Replace the drum.

8. You work for a company based in Phoenix, Arizona, which is a very hot and dry area. Several people in the research department have reported that even though their files are printing to their laser printer correctly, a much lighter copy of the same text also prints within 2 to 3 cm of the original text.

Which of the following would MOST likely fix this type of ghosting image?

• Vacuum the fuser assembly to clean off excessive ink toner.
• Use a heavier weight paper to avoid paper shift.
• Replace the imaging drum, as it is probably at end of life.
• Remove the toner container and gently shake it to loosen clumped image toner.

9. You are troubleshooting connectivity between your computer and the www.widgets.com server, whose IP address is 192.168.1.1. Which of the following commands tests connectivity to the device as well as name resolution?

• ping 192.168.1.1
• nslookup www.widgets.com
• nslookup 192.168.1.1
• ping www.widgets.com

10. You have just connected a new computer to your network. The network uses static IP addressing. You find that the computer can communicate with hosts on the same subnet, but not with hosts on a different subnet. No other computers are having a problem.

Which of the configuration values would you most likely need to change?

• IP address
• Subnet mask
• DNS server
• Default gateway